Work Experience

• Designed and developed engaging and effective learning modules using Articulate 360, incorporating multimedia elements and interactive features.

• Leveraged AI tools to create personalized and scalable video content, enhancing learner engagement and understanding.

• Conducted needs assessments to identify learning gaps and create instructional materials to meet the specific requirements of diverse learner groups.

• Implemented assessment strategies to evaluate the effectiveness of instructional materials and gather feedback to continuously improve course content and delivery.

• Collaborated with subject matter experts and stakeholders to align instructional design with organizational goals, while providing training on best practices in digital learning technologies.

• Provided full cycle Instructional design process using ADDIE, SAM, and Backward Design models as a framework.

• Developed a leadership development program for soon-to-be promoted senior specialists and managers to enrich their management skill set and prepare them for the new role.

• Conducted training (ILT and VILT) for the office and store management and staff to develop and strengthen their leadership capabilities. Including team management, design thinking, etc.

• Transferred over 10 learning programs to an online format in two months at the beginning of the pandemic.

• Designed educational program ent-to-end for office staff to develop skills in the remote work environment.

• Developed a learning course working with the SME to strengthen resilience and support the mental health and wellbeing of the employees.

• Maintained the program's functioning by addressing KPIs.

• Developed partnership network, and established collaboration with over 25 key partners.

• Increased the number of program beneficiaries.

• Developed learning activities on "Combating human trafficking" for various audiences, including law enforcement, teachers, healthcare professionals, etc.

• Developed over 10 instructor lead training on "Combating human trafficking" for various audiences, including school students, university students, social workers, healthcare professionals, and law enforcement.

• Conducted 1000+ presentations on "Combating human trafficking" with various audiences for 10k+ participants.

Education

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