Privacy Policy – Alladin Rider

Effective Date: 07 May 2026

Alladin Rider (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our riders. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Alladin Rider mobile application.

1. Information We Collect

We may collect the following information:

• Name

• Phone number

• National ID 

• Device information

• Live location data

2. Account Creation

Users can create and manage accounts within the Alladin Rider app in order to access delivery and rider services.

3. Location Usage

The app collects location data only when the rider is online or delivering orders.

Background location may be used to:

• Track delivery status in real time

• Improve delivery accuracy

• Enable live order tracking

Location data is not shared with third parties except as necessary for delivery services.

4. How We Use Your Data

We use collected data to:

• Provide rider and delivery services

• Verify rider identity

• Improve app functionality

• Communicate with users

• Ensure security and fraud prevention

5. Data Sharing

We do not sell your personal information.

We may share limited information with:

• Customers during deliveries

• Service providers required for app operations

• Legal authorities if required by law

6. Data Security

We use reasonable security measures to protect your information. However, no internet-based system is completely secure.

7. Data Retention

We retain user data:

• While the account remains active

• As required for legal, tax, or operational purposes

8. Account Deletion

Users can request account deletion directly from inside the app.

To delete your account:

• Open the app

• Go to Profile

• Select “Delete Account”

When an account deletion request is submitted:

• Personal information will be permanently deleted within a reasonable period unless retention is legally required.

Users may also request deletion by contacting:
Email: mabdullahalsiddik@gmail.com

9. Children’s Privacy

This app is not intended for users under 18 years old.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app.

11. Contact Us

If you have any questions regarding this Privacy Policy or your data, contact us at:

Email: mabdullahalsiddik@gmail.com