Privacy Policy
1. Introduction
Welcome to the Document Viewer and Converter App. This app is run by Hi-fi Technologies as a service of document viewing and converting files to users. This Privacy Policy is intended to help you understand how we collect, use, disclose, and safeguard your information when you use our App. We respect your privacy and are committed to protecting your personal information. By using our App, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 User Storage Files:
When you run the app , this app collects information regarding to files available in your device at that run time so we can provide you detail information regarding your files. By collecting your files info we show them in our app so you can view with ease and share or take print if necessary.
We do not store user files to any third part service or provider. Once you close the app, the information collected is lost. We do not disclose your personal information to anyone without your consent.
2.2 Storage Info
We provide you with basic information regarding available storage and total storage so you can have idea about total files and storage to see if its necessary to clear more space and remove unwanted files from device. Be clear, this info is fetched at runtime and is not share, stored, transferred or disclosed to any other application or third party providers.
3. Information Collection and Use
For a better experience while using our Service, we may request certain personally identifiable information, including but not limited to Location and Contact information. The information we request will be retained on your device and is not collected by us in any way. This data may enhance location-based features or provide personalized services. The app uses third-party services that may collect information for identification purposes. Rest assured that we take your privacy seriously, and the information collected is stored securely on your device. Your consent is important to us, and you have control over your privacy settings within the app. Please refer to the privacy policy of these third-party service providers via the following link for more details
4. Permissions We take
We want to inform you that in order to fetch files or provide you with file conversion, image to pdf and vice versa. functionality, we require several permission as per your consent, without which you cannot avail app functionality.
Below are listed with its use:
Manage External Storage / Read, Write External Storage
Manage External Storage / Read, Write External Storage are both meant for same purpose however its usage depend on the android version. We require this permission to allow the app to access files and images available in your device. Images are necessary as we have gallery options in Tools so you can select pictures and make PDF or perform OCR. Files are fetched and shown so you can view, modify, delete or share as per your requirement.
Camera Permission
It is required in Tools section of app when you need to capture images to make Pdf or perform OCR from your captured images. Without your permission it is not possible to avail this functionality.
Notification Permission
By taking notification permission, we will provide you valuable notification about app exploring new features or upcoming features generated via firebase.
3. Logging Data and Events
We want to inform you that in the rare case of an error in our app, we may collect data and information, known as Log Data, through third-party products on your phone. This Log Data may include details such as your device's Internet Protocol (“IP”) address, device name, operating system version, app configuration, the time and date of your use of the service, and other relevant statistics. The primary purpose of collecting this information is to improve app performance, troubleshoot errors, and enhance your overall user experience. We utilize trusted third-party products for this process, ensuring that your data is handled in accordance with privacy standards. Rest assured that we take the security of your information seriously and have implemented measures to protect it. By using our app, you consent to the collection of this Log Data for the specified purposes.
By Events, we mean keeping track of the number of time a specific screen is opened by user so we can analyze which functionality is important and which one is not and take precautionary measures according to that
4. Data Security
We take data security seriously. We have implemented technical measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction. While no data transmission over the internet is entirely secure, we strive to protect your information to the best of our abilities.
5. Disclosure of Information
We do not disclose your personal information to third parties, except in the following cases:
With your consent.
To comply with legal obligations.
To protect our rights, privacy, safety, or property.
6. Your Choices and Rights
You have the following choices and rights concerning your data:
You can report to us in case of any issue via Feedback feature available in Settings of App so we can resolve issues on urgent basis.
You can request any new functionality/ feature via option (Request Feature) available in Settings of App.
You can report for any bugs, crasher or not responding state of app via feature (Report Bugs/Crashes) available in Settings of App.
In the above 3 cases, when you report to us we collect App Version, Android version and your Device Brand and Model so we can resolve issues according to that specific architecture or add functionality according to that model when needed. This basic information is collected and stored with us, without sharing to other parties to improve functionality and provide your with better experience of viewing files.
7. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our App.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at hifitechnologiesltd@gmail.com. Thank you for using the Tripology App!