Frequently Asked Questions

Q: Who can Captain/drive the boat?

A: A person must be 21 years of age with a valid drivers license.  

Q: Do you have to be trained to drive the boat?

A: Yes.  All Aboard will provide you with proper training in order to captain/drive the boat.

Q: Do you have to sign rental and release forms to rent a boat?

A: Yes.  

Q: Do all people boarding the boat have to complete a waiver?

A: Yes, every person must complete a waiver prior to boarding the boat. 

Q: Are life jackets provided for adults and children? 

A: We provide life jackets for adults and children over 90lbs.   We also have a limited supply of Life jackets for children under 50lbs.  Please give us 24 hours notice if you will need a child or infant life jacket.  

Q: Who has to wear a life jacket?

A: US Coast Guard requires life jackets to be properly worn by ALL CHILDREN UNDER THE AGE OF 13, at all times.

Q: What do we do about gas for the boat?

A: Your boat will be fully fueled upon boarding the pontoon.  At the end of the rental, gas usage will be calculated and customer pays only for the gas used during rental.  

Q: What is the Cancellation Policy?

A:  Cancellation for boat rentals requires a 72 hour (3 days) notice of cancellation to receive a full refund.  If you must cancel after the 72 hour deadline,  the rental fee is non-refundable; however, All Aboard will be happy to work with you to reschedule your rental.  

Q: Are pets allowed on the boats? 

We love our fur-babies but there is an additional $20 pet cleaning fee and the renter is responsible for any damage caused by a pet.  

Q: What happens if there is inclement weather on the day of my lake day?

A: We understand that predicting the weather is difficult.  You do have the 72 hour cancellation policy but if mother nature tried to ruin your day, at All Aboard's discretion, we will work with you to reschedule you to another available rental date.  

Q: How many people are allowed on the boat? 

A: A maximum of 12 people or no more than 2,325lbs.

Q: Do you have to have a boater's license to rent?

A: No, but you must have a valid driver's license.