Privacy Policy
Effective Date: July 3, 2026
At Al Esraa Elevator Company, we value your privacy and are committed to protecting the personal information you provide when using our website or contacting us for our services.
Information We Collect
We may collect the following information when you contact us or request a quotation:
Name
Company name (if applicable)
Phone number
Email address
Property or project location
Details about your inquiry or requested services
We may also collect limited technical information, such as your browser type, device type, and IP address, to help improve the performance and security of our website.
How We Use Your Information
Your information may be used to:
Respond to your inquiries
Prepare quotations and service proposals
Schedule installations, maintenance, or repair services
Communicate regarding appointments or ongoing projects
Improve our website and customer service
Comply with applicable legal obligations
We will only use your information for legitimate business purposes.
Information Sharing
Al Esraa Elevator Company does not sell, rent, or trade your personal information to third parties.
We may share information only when:
Required by law or legal authorities.
Necessary to protect our legal rights or property.
Needed to provide services through trusted business partners or contractors who are required to keep your information confidential.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.
Cookies
Our website may use cookies or similar technologies to improve your browsing experience, understand website usage, and enhance our services. You can manage or disable cookies through your browser settings if you prefer.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
You may request to:
Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request the deletion of your personal information where permitted by applicable law.
Withdraw consent for communications where applicable.
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Al Esraa Elevator Company
Email: esraaelevators@gmail.com
Phone: +968 77464463
Phone: +968 95288901
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised effective date.
Thank you for trusting Al Esraa Elevator Company. We are committed to protecting your privacy while providing safe, reliable, and professional elevator solutions.