Albuquerque Epoxy LLC Terms and Conditions of Service. 



By requesting a quote, scheduling a site visit, or hiring our services, the Client agrees to the following terms and conditions:


1. Scope of Service Albuquerque Epoxy LLC specializes in the installation of high-performance epoxy flooring systems for residential, commercial, and industrial use.The work includes surface preparation, application of the agreed-upon epoxy system, and finishing as specified in the accepted quote.


2. Quotes and Pricing All quotes are estimates based on information provided by the Client and a visual inspection of the area. The final price may vary if unforeseen flooring conditions are discovered (moisture, deep cracks, contaminants, etc.).Any changes to the scope of work will be communicated and must be approved in writing before proceeding.


3. Payments. A deposit (typically 50%) is required to reserve the work date. The remaining balance must be paid upon completion of the work, unless an alternative payment plan is agreed upon in writing.We accept cash, bank transfers, and credit/debit cards (additional fees may apply).


4. Scheduling and Timelines: Work dates are subject to availability and weather conditions. Albuquerque Epoxy LLC will make every effort to meet agreed-upon deadlines but is not liable for delays caused by factors beyond its control (weather, site access, changes requested by the Client, etc.).


5. Client Responsibilities: The Client agrees to: Provide free and safe access to the work area. Remove furniture, vehicles, tools, and objects from the area prior to the scheduled date. Ensure the area is cleared and ready in accordance with prior instructions. Inform the company of any known flooring issues (moisture, oil, etc.).


6. Warranty: We offer a limited warranty on workmanship and materials used, in accordance with the specifications of the installed system. The warranty does not cover damage caused by: Misuse, excessive impact, use of non-recommended chemicals, or lack of maintenance. Structural movement, concrete moisture, or undetectable pre-existing conditions. Modifications made by third parties.


7. Limitation of Liability: Albuquerque Epoxy LLC shall not be liable for indirect damages, loss of use, or additional costs arising from the work that exceed the contract value. Our maximum liability is limited to the amount paid by the Client for the specific service.


8. Cancellations and Changes: Cancellations made with less than 48 hours' notice may incur charges. The deposit is non-refundable if the cancellation is initiated by the Client, unless mutually agreed otherwise. Changes to the project after work has commenced may result in additional costs.


9. Intellectual Property and Photographs Albuquerque Epoxy LLC reserves the right to take photographs of the work performed (before, during, and after) for use on its website, social media, and promotional materials, unless the Client requests otherwise in writing.


10. Governing Law These terms are governed by the laws of the State of New Mexico. Any disputes shall preferably be resolved amicably or, failing that, before the competent courts of Albuquerque, New Mexico.


11. Acceptance By signing the quote, making the deposit, or allowing work to commence, the Client confirms having read, understood, and accepted these Terms and Conditions.


Albuquerque Epoxy LLC New Mexico, USA