Picking a cruise line to cruise with is something like picking the mate you want to live with. You need to find out how your personalities match, both with a selected mate, and also with the cruise line or ship you choose.
While cruise lines may try to persuade travelers they can offer an all-things-to-all-people onboard experience, we're increasingly seeing them carve out distinctive lifestyle niches. Still, picking the perfect cruise line or ship -- like choosing the perfect love match -- can be tricky. Even the same cruise line can offer different experiences based on the age and size of a ship and the destination and time of year you're sailing.
Similar to hotels, there are four main classes of cruise ships:
★★★ Mainstream cruise lines are the most affordable and they tend to have a lot more resort style ships offering water parks, climbing walls, etc. and tend to target and attract families and a younger crowd. While we would have been more attracted to this type of cruising years ago, or if we were taking children with us, we feel we would probably would not partake of many of these activities today. Because of the families and younger crowds, you will also experience more children running around and perhaps a more loud party atmosphere crowd onboard, neither of which we are attracted to. Cruise lines in this category are: Royal Caribbean, Carnival, Norwegian Cruise Line, and MSC.
★★★★ Premium cruise lines are more expensive than Mainstream cruise line and offer a wide range of accommodations to consider, such as balcony and suite options. They provide a slightly more premium experience and tend to have more of a traditional cruising experience and more bells and whistles and features. Cruise lines in this category are: Celebrity, Princess, Cunard, and Holland America.
★★★★★ Luxury cruise lines tend to operate slightly smaller ships and they tend to go to more unique and different ports than Premium lines. They offer a much more luxurious experience, are slightly more all inclusive, and offer a wide range of accommodation types. Cruise lines in this category include: Azamara, Oceania, and Windstar.
★★★★★★ Ultra-Luxury cruise lines label themselves as six star cruise lines and are typically have all suite accommodations, butler service, all inclusive, and a more personalized service. Cruise lines in this category are: Seabourn, Silversea, Regent Seven Seas, and Crystal.
On a Princess Cruise you are mostly likely to be on the ship with the following guests:
American. This is the largest group of cruisers in the world, and Princess is popular with US based travelers. The experience and ambiance has a strong American bias. You will though find a large mixture of nationalities, but with English as the onboard language there is a natural bias towards these countries.
Older (average age is 57 years old) especially on longer cruises and when schools are in session.
Couples, but a good representation of solo travelers.
On cruises heading to beach and sunshine areas you will have more families during times when schools are on break.
While we cannot make judgments on other cruise lines besides Princess Cruises, because we have not sailed on them, we do love the crowd, atmosphere, and size of the Princess Cruise ships. On our past cruises we spoke to a lot of veteran cruisers who have sailed with multiple cruise lines and their overwhelming consensus was that Princess Cruises was a more affordable and better alternative to the other cruise lines in its premium class. Unknowingly we stumbled upon a cruise line and class of ships that fit our lifestyle and feel we have met the perfect mate in doing so. I guess we are the older American couple who loves the beach and sunshine!
Gary Bembride (a popular cruise youtuber) visits the 4 main classic premium cruise lines (Princess Cruises, Holland America, Celebrity Cruises and Cunard Cruise Line) to see how they have changed, what makes them different to each other, and who they are now best for in the video below
Food! The food choices and quality on a Princess Cruise ship are top notch. Whether you are dining in one of the Main Dining Rooms or a Specialty Restaurant, or even grabbing a bite at the buffet or some of the other smaller food cafes onboard the ship you will find top quality food which is handmade to perfection. Now with the Dine My Way experience, dining onboard is reimagined.
Activities and Entertainment! You should never find yourself bored on a Princess Cruise. There is always something going on and they offer many things to satisfy your quest for activity and entertainment. The show productions are high quality and filled with a passion to entertain you.
OceanMedallion™. This high tech wearable device will streamline your cruise in ways you might not imagine. We love what it can do to make our cruise more seamless.
MedallionNet. While it is nice to get off of the grid and just enjoy life, it is also nice to share your adventure with others back home and the super fast Medallion Net internet onboard is an awesome feature. (The Sapphire Princess now uses the Starlink satellite system.)
Movies Under the Stars. The movies shown in the evening are current movies being shown in movie theaters. It is nice to cuddle up together under a cozy blanket and enjoy a movie together. During the day they show concerts or documentaries to entertain the whole family.
Mature Travelers. Princess Cruise passengers are typically older so there is much less of a party atmosphere or kids constantly running underfoot as there may be on other cruise lines. This type of cruise fits our lifestyle perfectly.
Elegant Décor. We love the distinctive upscale contemporary design of the Princess Ships featuring marble, brass, and fine wood.
Piazza. We love spending time in the Piazza area, whether it is enjoying a small string quartet or just people watching. There are many small eateries in the area to grab a bite and a cup of coffee to enjoy some relaxing time together.
Crew. The ships crew is always friendly and helpful. It makes the whole vacation so much more relaxing when you don't have any stress.
Romantic Environment. Perhaps all of the above combine to make a Princess Cruise a romantic place to be with your partner. It is great to share such an adventure with the one you love.
Princess Cruises started sailing in 1965 with a single ship that cruised from the United States to Mexico. Princess Cruises and the “seawitch” logo first became famous in 1977 when one of the Princess ships, Pacific Princess, was cast in a starring role on a new television show called “The Love Boat”. The weekly series, which introduced millions of viewers to the concept of a sea-going vacation, was an instant hit and Princess Cruises has remained synonymous with cruising ever since. The show, which can still be seen around the world, has been widely credited with fueling the dramatic expansion of the cruise industry. You will be reminded of this TV show whenever a Princess ship leaves a port as they play the "Love Boat" theme song on the ships horns!
By 2025 Princess Cruises will have 16 ships in its fleet carrying more than one million passengers annually. This makes it one of the fourth largest cruises line in the world based on passengers after Carnival, Royal Caribbean and Norwegian cruise Line.
The Princess line is based in Santa Clarita, California and is owned by the huge Carnival Cruise Corporation. They also own other cruise lines including Carnival, Holland America, Seabourn, AIDA, Costa, and P&O Cruises.
The Princess Cruise ships range in size from smaller-sized vessels like the 2,000 passenger “Coral Princess” to the larger "Royal Class" ships with 3,660 passenger capacity. The Sapphire Princess is a mid-sized Princess "Grand Class" ship with a 2,670 passenger capacity. To review the entire fleet visit princess.com/ships-and-experience/ships/. In 2024 Princess launched their newest "Sphere Class" ship, which was named the Sun Princess, and it will be their largest ship (passenger capacity of 4,300) with a whole new layout to explore. We are booked to sail on the Sun Princess for three weeks in February 2026 and we are excited to explore that new ship. In late 2025, the Princess fleet will once again be expanded with the addition of the new sphere class ship, the Star Princess.
If you have never been on a cruise ship before you may have a preconceived idea that they are very crowded and you will feel claustrophobic while onboard. In reality, because of their huge size they are very spacious and it feels more like you're at a large resort hotel. Many times on our previous cruises we have wondered to ourselves "where is everyone?" as we walked around the ship at times. If an area does become crowded because of a special event happening there you will always be able to find some quiet spots away from everyone else to be by yourself if that is what you desire.
Most of the Princess fleet of ships provide more of a premium and luxurious cruising experience which promote entertainment, activities, and dining experiences tailored to typically older (average age is 57 years old) passengers without the water park resort feel to them.
Princess Cruise line is recognized as an industry innovator, having introduced many new features and programs through the years that were so well received they were later adopted by many other lines and became standard throughout the industry. Innovations such as affordable balconies on many of the ship’s outside cabins, 24-hour dining, and a choice dining venues and flexible dining times. Princess ships also debuted features such as Movies Under the Stars poolside theaters, The Sanctuary adults-only oasis, and the Chef’s Table dining experience.
Princes Cruises realizes that your vacation cruise time is valuable, so they strive to always provide exceptional service to you. As part of that commitment, they have introduced the "Princess Promise". They are confident about their services, and if you're not satisfied, they will make it right, or refund you the value of that service. Crew members are empowered to resolve issues then and there, when the can, and will work with you to find a solution to your issue.
Ready to explore the Last Frontier in the most unforgettable way possible? The video below dives into 7 powerful reasons why cruising to Alaska with Princess Cruises is unlike any other travel experience.
From the misty boardwalks of Ketchikan to glacier-carving adventures in Juneau and the serene beauty of Glacier Bay, this video will show you why Alaska should be at the top of your travel bucket list. Whether you're a first-time cruiser or a seasoned traveler looking for something extraordinary, Alaska delivers awe, wildlife, and serenity like no other.
To help answer questions you may have about taking a cruse, Princess Cruises has created a Cruise Answer Book to try to answer questions you may have.
To make the most out of our cruises we have come to love the Princess MedallionClass experience featuring the OceanMedallion™. It allows us to experience a more personalized and hassle free vacation, so we can do more of what we love.
We have learned to love the OceanMedallion and we use it a lot throughout our cruise. It makes for much faster booking, the ability to open our locked stateroom as we walk up to it, etc. Crew members may even call us by name and will be aware of any dietary needs we may have without asking!
All cruisers will be receiving a complimentary OceanMedallion device and lanyard as part of their cruise experience. For guests with a Plus or Premier package, they may order these items delivered to their home (for U.S. guests only) for no extra shipping fees. If they do not have the package, they pay a $10 flat fee to have these delivered to their home. Or they could choose to pick them up at the departure port for no extra fees.
What is the Princess MedallionClass?
It all begins with a custom OceanMedallion™, a quarter-sized, wearable device, that enables everything from faster boarding, to entering your stateroom, plus much more.
On December 27, 2023 the new The Princess Cruises App replaced the Princess Medallion app (slated to be discontinued on Feburary 1, 2024). The new app on your smartphone interacts with your OceanMedallion™ to put the Princess MedallionClass digital experience at your fingertips. You can also access these experiences through your stateroom TV and digital portals located throughout the ship.
Get OceanReady® at home by downloading the new Princess Cruise App from: App Store or Google Play . You then upload a current photo of yourself, images of your passport information, and other required information to get "Ocean Ready". About 45-60 days before your cruise departure you will order your free OceanMedallion™ using the Princess Cruise App and have it shipped to your home (14 to 21 days prior to boarding) or have it shipped to your port of departure and pick it up there if you feel you may not be home 2-3 weeks prior to the cruise.
Watch video: Learn how to get OceanReady™ or click here for a guide on what needs to be done.
Here is a step-by-step pre-cruise checklist to help you get Ocean Ready for your cruise.
With over 8,000 sensors onboard and over 4 million feet of cable routed throughout the ship, the Princess Cruise app can help you find your way around onboard (not an easy task with a ship this size!) and more importantly, find each other if we become separated. Without it, you would wander around the ship all day looking for your shipmates. The App also has a chat feature which is handy for sending messages back and forth if you are on opposite ends of the ship.
The App shows entertainment and activity schedules allowing you to bookmark those you don't want to miss.
You can order beverages, snacks, or other items delivered to you while you're lounging by or in the pool or in your stateroom using OceanNow on the Princess Cruise App! Hungry during Movies Under the Stars®? Realize you forgot sunscreen by the pool? Order whatever you need — burger, extra towels, aloe, etc. — it will be delivered to you with no service delivery charge (purchased items will automatically be added to your onboard account)! Unfortunately, as of August 12, 2023 there will be a one time charge of $15 per guest who use the OceanNow service with a standard fare booking. Those guests having the Plus or Premier packages will not pay this fee.
Dining has also be reimagined onboard Princess Cruise ships with the introduction of the Dine My Way experience. Using the Princess Cruise App you will now be able to make dining decisions to choose When, How, With Who, and Where you want to dine each evening! One of the only complaints we had with the Princess Cruise dining experience in the past was trying to make reservations each day for our evening dinner.
No need to carry money while onboard. You can leave your wallet in the digital safe located in your stateroom. The OceanMedallion allows you to make any purchases from any ship store or service without having to carry cash with you. Spending too much that way? Check your current ship expenses on the App!
You can wear the OceanMedallion on the free supplied lanyard, or purchase clips, pendants, bracelets, lanyards, lanyard inserts and sports bands. We have tried a few variations of clips to wear but we have found they don't tend to be very secure in holding the medallion in place and I was always scared of losing mine. Perhaps a better option would be to place them in an Apple airtag holder which the medallion fits into nicely. There are many options available such as these on Amazon. You can also purchase the OceanMedallion with a variety of colors and custom designs. Typically they will be a color that signifies your status in the Princess Cruise Loyalty program.
Click here to learn more about the Princess MedallionClass experience and click here for answers to many frequently asked questions.
This website offers an informative, although a bit tongue-in-cheek detailed description of the app.
There are some older cruisers who perhaps do not own a smartphone and don't like change who are the ones who are most resistant to using the app (they also probably resisted the sails being put on ships instead of rowing their ships back when they started cruising) . However, we have found that it makes our cruise from start to finish a much more relaxing experience as you have access to everything at your fingertips!
This new app which was revealed on December 27, 2023 and replaced the MedallionClass app which was deactivated on Feburary 1, 2024.
The new app doesn't have the glitches that seemed to plague the old app.
Once you're onboard make sure you place the App icon on your smartphone home screen because you may be using it a lot!
The app will show "ship time" in the upper left corner so it can be a handy tool for keeping your schedules straight.
Below are some screen shots from just some of the available screens I took from the new app to give you an idea of some the of information you may see and use with this app. Some of the screens may not be available for use until you board the ship, such as chatting with other cruisers you are connected to.
A new feature which has been added to the app is a screen notification showing that you have received a message from one of your travel companions. This was a flaw for the chat feature in the past as you never knew if a message was waiting to be read. A small Princess "Sea Witch" symbol will appears on your iPhone screen in the upper left hand corner next to the time.
HOME PAGE
DINING OPTIONS
OCEANNOW SERVICE
JOURNEY VIEW
SHIP MAP
EXCURSIONS
LOTUS SPA RESERVATIONS
CHAT PAGE
Besides using your Princess Cruise App to view activity schedules, ship information, and deck by deck maps, you can also see this information and locate your friends onboard using the many portals that are located on every deck throughout the ship at all elevator locations and elsewhere. Touch your OceanMedallion™ to the reader at the portal for your personal access. (The two individuals pictures in this photo both look very much like our son and his wife)
These portals also allow you to enjoy Games Under the Stars, location-based scavenger hunts and other games. You can create an OceanTagalong® at these portals. Your custom OceanTagalong™ will follow you from the moment you step into the Princess Terminal and throughout your cruise.
While all of the Princess Cruise ships were idled during the pandemic of 2020 they took the opportunity to update ALL of their ships to utilize the Princess MedallionClass™ experience!
In 2023 Princess Cruise Line was voted the Cruise Critic Editor's Pick for Best Innovation/Tech Award in recognition of their use of technology and innovation for enhancing the service levels onboard their ships.
So what can you expect using the OeanMedallion™? Below is a video showing one cruisers experience testing this technology:
Princess Cruises proclaims their MedallionNet internet to be "The Best Wi-Fi at Sea". This unlimited internet is included in the Princess Plus and Princess Premier packages.
We and others have found the Princess Cruise Medallion Net internet to be very fast. On previouse crusies it allowed us to check emails, social media sites, send snaps, and watch and send videos with no issues.
On January 18, 2023 Carnvial Corporation (which owns Princess Cruise Line) announced that they will start using the new Starlink satellite system on all ships in their fleets! The Sapphire Princess is now outfitted with the Starlink satellite system! We have heard that the Starlink system can have difficulty reaching some of the areas in Alaska if the ship is passing through areas with high mountains which can tend to block its signal.
Effective January 22, 2024 the cost for a single device Wi-Fi plan increased from $15 per day per person to $25! This equates to $175 per person for a 7 day cruise. While the recent price increase was quite high, the fee is similar to what other cruise lines offer. Wi-Fi is included in the Plus and Premier packages. You can also purchase Wi-Fi for a per day charge of $30 if you decide to upload some posts to your social media sites or check your emails all in one day.
During the summer of 2024 Princess Cruises also introduced MedallionNet® Max which is a higher speed internet package. This option is included in the Plus and Premier packages.
A recent hack I discovered may enable all of us to use the MedallionNet Wi-Fi with some substantial savings. How this is done is that someone within the group purchases the multi-device option which allows up to 4 connected devices. The cost for this option is $315. But split between 4 people that equates to only about $79 per person for the 7 day cruise ($11 per day). This savings is even more substantial if you are a Platinum level Princess cruiser like us as we enjoy a 50% discount on the 4 device plan which equates to about $157.50. Two other people could share the other 2 devices for a cost of about $39 per person for the 7 day cruise.
If the purchasers shares their name, booking number, stateroom number, and birthdate with another 3 people those individuals then login to the system on the Princess Cruises App with this information and can have access to the ship's Wi-Fi. The only issue may be is that the other individuals may also be viewing the information which has been entered on the purchaser's account (such as saved events, etc.). You only want to share this information with people you know well and trust. If you wanted to view your own personal information you would have to log out of the MedallionNet and enter your own name, booking number, stateroom number, and birthdate to access your own account.
If the ship rarely ventures into international waters then the Cellular At Sea options listed below may not even work and would not be worth the effort or cost. So the big question is: Will your current cellular carrier provide coverage for you while you're on your Alaskan cruise?
Again, that depends....
Your current carrier probably provides you coverage for the United States and Canada with your current plan. While the ship is near some port areas your cell phone may be able to connect with some cellular towers providing you access to your talk, text, and data options you have with your carrier. The coverage varies widely and you would not have access throughout the voyage. However, if you just want just want to check emails periodically or post some photos to social media intermittently then your current carrier plan may suffice to do that.
You can check carrier coverages and signal strengths at CoverageMaps.com to help determine if this option may be viable to you.
Can you use your cell phone while at sea? It depends...
If you have purchased the Princess MedallionNet than you have access to the ship's Wi-Fi and can use data and make phone calls (via Wi-Fi calling) and at times send and receive texts (although we have found that not all texts are sent or received at times).
However, most major cruise lines, including Princess Cruises, also utilize a "Cellular At Sea" option which allows you to make and receive calls, send and receive texts, and use data (amount may be limited) when the ship is in international waters (typically 12 miles from shore). For more information about this option click here.
My big concern is that the ship would not often, if ever, be in international waters so the Cellular At Sea option may never activate for use.
Another drawback to this option is that it tends to offer limited data usage. You should estimate how much data you typically use during a week and determine if what is offered is suitable for your needs. While you can add data if you go over your limit it can be expensive.
If your phone is locked (typically phones are locked if they are under contract) you may have limited options to consider. Your current cellular carrier may have some cruising plans that will allow you to continue using your cellphone while at sea.
For example: AT&T offers some packages for cruise ships called "AT&T Cruise Packages". These packages provide data, talk, and text access while at sea, and come in two levels: Basic and Plus.
AT&T Cruise Basic:
Cost: $60 one time charge
Includes: 100 minutes of talk, unlimited text, and 100 MB of data
Overage: $1 per minute for talk overage, $10 per 100 MB of data overage
AT&T Cruise Plus:
Cost: $100 one time charge
Includes: Unlimited talk, unlimited text, and 1 GB of data
Overage: $10 per 100 MB for data overage
For more information about the AT&T Cruise packages click here.
On April 16, 2025 AT&T also announced a new Cruise and International Day Pass with no data overages and unlimited text and talk when added to an unlimited plan you already have. This updated travel pass covers both land and sea for a daily flat fee of $20, which includes 500 MB of data per day allowance. For more information about this new pass click here.
If T-Mobile is your cellular carrier they may provide some "Cellular at Sea" options depending upon which plan you currently have. You may want to check with your carrier for further clarification. For more information click here.
Verizon also recently announced a new Cruise Daily Pass costing $20 per day (which is comparable to the Princess MedallionNet $25 cost) and includes 500 MB of high speed data (after which speeds are throttled to 3G), along with unlimited calls to the US and unlimited text.
If however, your phone is unlocked. Then you may be able to utilized an option called GigSky which is detailed below. This option offers more data but again, can be limited for use when you are not in international waters.
An alternative that you may want to consider using if your cellphone is compatible is purchasing an eSIM card from GigSky for your phone to use on your cruise. They offer various data plans for various lengths of time and they may be adequate for light to medium users and is not intended for huge consumers of streaming services. If you are someone who typically likes to read the news, correspond on email, check your social media, upload some photos, short videos, etc. then you should be fine with a service like this.
An obstacle you may run into in trying to use the service is that your phone MUST be unlocked. If your phone has a contract that does not permit your to connect to other carriers, it may not work. Instructions for determining if your phone is compatible (locked or unlocked) are shown on the GigSky website.
Costs range from $35 for 7 days using 3 GB of data to $119 for 30 days of cruising and 10 GB of data. The data can be topped up during your cruise should you run out and need more data.
GigSky uses the Cellular at Sea system. There will be a brief limitation on service for a short period of time as you leave port. As the ship sails off, the system temporarily disables internet access until it has reached a distance of 12 miles from port (approximately 1 hour). If you are fine with that you are good to go.
A distinguishing factor between the GigSky system and regular ships Wi-Fi is the ability to Tether or what's known as 'Hotspot.' The vast majority of ships Wi-Fi do not permit you to share their Wi-Fi package with family or friends. It's access for 1 person, 1 device. Furthermore, most ships block you from sharing it between your phone, laptop, or computer. Meaning Ships Wi-Fi is tightly controlled and cannot be shared. The GigSky system DOES permit unlimited sharing/hotspot between your own devices, family and friends. This may be a far more flexible and cost effective option to consider.
A video explaining the system is shown below
Once you have finally booked your cruise, you should then start planning for the cruise itself! and start by logging into the Cruise Personalizer and begin entering the required information as described below:
Anytime before the cruise, but at least a month before departure, you should download the MedallionClass app and personalize your cruise. If you have not already done so, register for an account on the Princess Cruise website and sign in. By creating an account you can:
Receive special offers and notices about this cruise and future cruises
Manage your bookings
Customize your preferences
View future cruise credits
Some of the Cruise Personalizer can be done on the Princess Cruise Website once you have created an account and logged in. Go to the "Booked Guests" tab and there is some information you can enter or change there. This is where you will also find your luggage tags and Travel Summary which you can print out for boarding.
Princess was trying to shift all cruise personalization to the MedallionClass app but they got a lot of push back from people who do not like to use their smartphones for such things so they have returned some of the options back to the Cruise Personalizer on their website. The app still allows you to make most choices, however you may find the website easier to use at times too.
Once you have downloaded the MedallionClass app, or logged into the website and are signed in, navigate to the "Cruise Personalizer" area. Here you will be able to view all of your preferences for the cruise and give you the opportunity to:
View Summary of Cruise
Check-in
Book Excursions
Order Onboard Services
Reserve Specialty Dining
Book Airfares via Princess
View Cruise Itinerary
View Payments and Cruise Credits
Here is a step-by-step pre-cruise checklist to help you get Ocean Ready for your cruise using the MeddalionClass app.
The Summary will show all of the preferences you have currently made, either through your initial booking selections or through the Cruise Personalizer, such as your booking number, Stateroom location, bed configuration, dining preference, etc.
Prior to boarding you must complete the check-in process for each passenger listed. This includes:
Passage Contract Acknowledgement
Guest Information Form
Personal Information
Emergency Contact Information
Travel Documents
Credit Card Information for Shipboard Account
Within 75 days of sailing your travel summary will be available to be printed from the Princess website in the Cruise Personalizer area. It appears you do not have to bring a printed travel summary with you but you may want to print it out or save it as a pdf and send it to your emergency contact and relatives so they have a schedule of where you will be. About 30 - 60 days before departure you should also be able to print out your luggage tags to be used during embarkation.
You can also personalize your cruise on the app by completing information about your:
Accessibility and Dietary Requests
Flight Schedule
Excursion Reservations (Available to Pre-Pay)
Vacation Protection (optional)
You also have the option of changing any of your onboard preferences that you have previously made in your initial booking or through the Cruise Personalizer®:
Dining Preferences
Bed Configuration (Queen or Twin)
Choose whether you want a Complimentary Robe in your Stateroom
Onboard Documents Language Preference
If you and/or your partner are celebrating a special occasion, such as a birthday or recent anniversary, there is also an area to enter that information in. Princess will arrange a special service or gift by completing the information areas under the "Special Occasion" heading near the bottom of the check-in page. This occasion can also be a surprise to the guest by calling the Princess Celebration Support team at 1-855-500-7690
If you have any questions, please ask me, or call the Princess Cruise Help Desk at 1-800-774-6237
As part of getting OceanReady® you will be giving Princess Cruises information about your emergency contacts in the Cruise Personalizer. People they may need to contact in case something unforeseen happens to you while you are on this cruise. Likewise, you should let this person, and perhaps other close relatives, information on how they might be able to contact you, in case of an emergency back home. While we would hope nothing would ever happen, it is wise to be prepared. You may want to give them a link to this website so they know your complete itinerary.
If your family needs to get in touch with you they need to get ahold of you on the Sapphire Princess have them call: +1 661-593-6040 . When calling, they should include the guest name and stateroom number to ensure quick delivery.
If you have purchased the MedillionNet internet package your loved ones can contact you via email or other social media sites. If you haven't purchased this package, there is still an Internet Cafe onboard the ship that may allow you to check your emails for a fee, usually based upon minutes used. (This option may not be available)
To provide greater peace of mind while you're away from home, give friends and relatives the following information on how to telephone you. Contact your phone company directly for rates, your phone company will charge you directly for calls made to the ship. When calling, please include guest name and stateroom number to ensure quick delivery.
For calls originating outside of the US and Canada, the following number should be used, preceded by your country's International Direct Dialing (IDD) code and the global ocean code 870. Please contact your long distance service provider for pricing. For example, if you would like to call the Emerald Princess while it is out at sea from the United States, dial 011 870 661-593-6040
Guests may use their personal mobile devices onboard while at sea in international waters and in other areas where such use is permitted. Your mobile phone provider must have a roaming agreement with Maritime Communications Partner (MCP) or Wireless Maritime Services (WMS). Please contact your provider for more details on rates and availability. If they do not provide such an agreement you will be shocked to find a very expensive cellphone bill waiting for you when you get home. That is why it is imperative that you put your cellphone into airplane mode soon after boarding the ship.
Click here for a more detailed article about making phone calls to or from a cruise ship. Also be aware that it is expensive. The minimum charge is $5 for the first 30 seconds, if the call is dialed directly. After the first 30 seconds, the rate is $1 for each additional 6 seconds. If one calls person to person, the minimum rate is $30, based on $10 a minute with a 3 minute minimum.
It is suggested that if relatives have to contact you that they contact Princess Cruise line and they will get a message to you. They can also contact you via email if you, or someone in your group, has internet access via the wi-fi onboard.