Privacy Policy

This Privacy Policy applies to the Al Ameen Property Management mobile application (hereinafter referred to as the "Application") developed for Al Nahla Group. The Application is provided as a free service and is intended for use "AS IS."

Information Collection and Use

The Application collects certain information when you download and use it. This information may include:

• Device ID (used for push notifications through Firebase Cloud Messaging - FCM)

• IP address

• Device operating system and application usage information (such as session duration and visited screens)

• Optional personal information provided by you, including:

  • Full Name

  • Email Address

  • Phone Number

  • City

  • National ID (where applicable)

This information is used to:

• Provide property management services

• Manage your account and profile

• Display your agreements, invoices, payments, and property information

• Send important notifications and service updates

• Provide customer support

• Improve application performance, security, and user experience

The Application does not collect precise location information from your mobile device.

The Service Provider may use the information you provide to send important notices, service announcements, and, where permitted, promotional communications related to the Application.

To provide certain features, the Application may request personally identifiable information. The information requested will be retained and used only as described in this Privacy Policy.

Third-Party Services

The Application uses trusted third-party services to provide essential functionality. These services may collect anonymized or aggregated data in accordance with their own privacy policies.

The Application currently uses:

• Google Play Services

• Firebase Analytics

• Firebase Cloud Messaging (FCM)

The Service Provider may disclose collected information:

• When required by applicable laws or legal processes.

• To protect the rights, safety, or property of the Service Provider, users, or others.

• To investigate fraud or security incidents.

• To trusted service providers that process information on behalf of the Service Provider and are obligated to protect your data.

Push Notifications

The Application uses Firebase Cloud Messaging (FCM) to send important notifications regarding:

• Property updates

• Agreement status

• Payment reminders

• Invoice notifications

• Account-related announcements

You may disable notifications through your device settings at any time.

Data Retention

Your information will be retained for as long as your account remains active or as necessary to provide the Application's services and comply with legal obligations.

If you wish to request deletion of your personal information, please contact us using the contact information provided below. Requests will be processed within a reasonable timeframe unless retention is required by law.

Opt-Out

You can stop all information collection by uninstalling the Application using the standard uninstall process available on your mobile device or through your device's application marketplace.

Children's Privacy

The Application is not intended for children under the age of 13.

The Service Provider does not knowingly collect personal information from children under 13 years of age. If it becomes aware that such information has been collected, it will be deleted promptly.

If you believe that a child has provided personal information through the Application, please contact us so appropriate action can be taken.

Security

The Service Provider is committed to protecting your information and implements appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or Application features.

Any updates will be posted on this page with a revised effective date. Continued use of the Application after changes become effective constitutes acceptance of the updated Privacy Policy.

Effective Date: July 06, 2026

Your Consent

By using the Application, you consent to the collection and use of your information as described in this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the Application's privacy practices, please contact us:

Al Nahla Group
Email: info@alnahla.com