This Privacy Policy explains how our apps collect, use, and protect your information. This policy applies to all apps developed under our platform, including but not limited to:
Get Service
Service Warrior
Get Service Trader
Service Partner
Tekiz Notes
Tek Book
By using any of these apps, you agree to the terms of this policy.
🔐 2. Data Collection
Each app collects only the necessary information required for its functionality:
App Name Personal Info Collected Storage Type
Get Service Name, Mobile, Address, District, State Temporarily stored in Firebase until accepted
Service Warrior Name, Phone, Email, PAN, District GST, Web URL, Address Firebase permanent
Get Service Trader Trader Name, Contact Info, P.A.N, GST (optional), Address Firebase permanent
Service Partner Technician Name, Contact Info, PAN/DL, District, Firebase permanent
Tekiz Notes / Tek Book No data collected Only local storage
📂 3. Complaint Data Handling
Complaints can be removed only before a technician accepts them.
Once a technician accepts a complaint unti
Only that technician can view and complete it.
Neither the Warrior or user nor technician can't remove it before work completion.
After work completion:
Warrior and Technician can remove the complaint.
User may locally save or delete the report.
Data is not stored permanently unless needed for service audit.
⚙️ 4. Firebase Usage
Realtime Database is used for complaint and product data.
Firebase Authentication may be used where applicable for account login.
All communication is encrypted via Firebase's secure environment.
💰 5. Payment Gateway
Used in: Get Service Trader, Service Warrior, Service Partner
Only UPI payments are supported.
Payments are made for:
Technicians to receive complaints.
Sellers to list goods or spares.
We do not store UPI credentials or transaction details.
🛑 6. Warranty & Repair Policy
Items under manufacturer warranty are not eligible for complaint upload.
Warriors may only upload advance-paid service requests for self-sold items.
Repairs are not allowed, only regular or periodical services.
This prevents confusion over free vs paid service and protects technicians’ interests.
📈 7. Ads & Analytics
All apps are connected to Ad Mob for advertisement display.
Some apps may use Google Analytics for Firebase for internal usage insights.
No personally identifiable ad data is stored.
🚫 8. Data Sharing
We do not share your data with third parties.
Data is used only for internal functioning and service delivery.
🧹 9. Data Retention and Deletion
Temporary data is deleted automatically after complaint completion.
Users or Technicians can locally delete records from their devices.
If you wish to delete registration data, contact support through the app.
Our apps are not intended for children under 13. We do not knowingly collect any data from children.
📞 11. Contact Us
For privacy-related queries, contact us through the in-app support option or email us at:
[serviceprojectsindia@gmail.com]