Effective Date: February 22, 2026

Akgaya Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Akgaya Logistics mobile application.

1. Information Collection

To provide efficient logistics services, we collect the following types of information:

• Personal Data: Name, phone number, email address, and delivery/pickup addresses.

• Location Data: We may request access to your location (including background location) to provide real-time shipment tracking and route optimization.

• Device Data: IP address, device type, operating system version, and unique device identifiers.

• Media and Files: Access to your camera or photo library to upload shipping documents, proof of delivery, or cargo condition photos.

2. Use of Information

We use the collected data strictly for:

• User registration and identity verification.

• Managing and monitoring the transportation of goods.

• Communicating order status updates and providing customer support.

• Improving app performance and troubleshooting technical issues.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with third parties in the following circumstances:

• Service Providers: Drivers, carriers, or logistics partners involved in fulfilling your specific shipment.

• Legal Requirements: If required by law, regulation, or legal process.

• Analytics: We may use anonymized data (e.g., via Google Analytics or Firebase) to understand how users interact with the app.

4. Data Security and Retention

We implement industry-standard security measures to protect your data from unauthorized access. Your personal information is retained only as long as necessary to provide our services or comply with legal obligations.

5. User Rights and Data Deletion

Under App Store guidelines, you have the right to:

• Access, correct, or update your personal information.

• Revoke permissions (such as Location or Camera) in your device settings.

• Request Account Deletion: You can delete your account and associated personal data directly within the App settings or by contacting our support team.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the app.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: support@akgayalogistics.com