Privacy Policy

Last Updated: March 2026

Ajna Solutions (“Ajna Solutions”, “we”, “our”, or “us”) is committed to protecting the privacy of users of the Ajna mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Ajna App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Ajna Solutions is committed to minimizing the collection of personal information.

Camera Access

The Ajna App requires access to your device’s camera in order to scan and recognize products.

• The camera is used solely to analyze products in real time.
  
  

• Images captured by the camera are processed locally or temporarily for recognition purposes.
  
  

• Ajna Solutions does not store, retain, or transmit the images captured by the camera.
  
  

• No photo library access is required or used.
  
  

The camera feed is used only for the purpose of enabling the product scanning functionality of the App.

Device and Technical Information

We may automatically collect limited technical information to ensure the proper functioning of the App, such as:

• Device type
  
  

• Operating system version
  
  

• App version
  
  

• Anonymous usage diagnostics
  
  

• Crash logs
  
  

This information does not identify individual users and is used solely to improve the performance and reliability of the App.

2. How We Use Information

Any information collected is used only for the following purposes:

• To operate and maintain the functionality of the App
  
  

• To enable product recognition through the camera scanning feature
  
  

• To improve performance, reliability, and user experience
  
  

• To diagnose technical issues and fix bugs
  
  

Ajna Solutions does not use the App to collect personal data for advertising or profiling purposes.

3. Data Storage

Ajna Solutions follows a privacy-by-design approach.

• Camera images used for scanning are not stored.
  
  

• No visual data captured through the camera is saved to our servers.
  
  

• No biometric or facial recognition data is collected.
  
  

Technical diagnostic data, if collected, may be stored securely for the limited purpose of maintaining and improving the App.

4. Data Sharing

Ajna Solutions does not sell, rent, or trade user information.

We may share limited technical data only in the following circumstances:

• With service providers that help operate the App (e.g., crash analytics services)
  
  

• When required by law, regulation, or legal process
  
  

• To protect the rights, safety, or property of Ajna Solutions or users
  
  

Any third-party service providers are required to maintain appropriate confidentiality and security measures.

5. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, disclosure, or misuse.

However, no digital platform can guarantee absolute security.

6. Children’s Privacy

The Ajna App is not directed to children under the age of 13.

Ajna Solutions does not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take steps to delete that information.

7. Third-Party Services

The App may rely on third-party services or libraries for analytics or technical functionality. These providers may process limited technical information in accordance with their own privacy policies.

Ajna Solutions does not control the privacy practices of these third parties.

8. Changes to This Privacy Policy

Ajna Solutions may update this Privacy Policy from time to time. Any updates will be posted within the App or on our website with a revised “Last Updated” date.

Continued use of the App after changes indicates acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or the data practices of the Ajna App, please contact:

Ajna Solutions

Email: privacy@ajnainsights.com