Support
We’re Here to Help You
Welcome to the Aivex Academy Support Center.
Our support team is dedicated to assisting students, clients, and visitors with any questions related to training, services, payments, or technical issues.
How Can We Help You?
You can contact us for support regarding:
Course information & enrollment
Freelancing training guidance
Payment & billing questions
Service-related inquiries
Website or technical issue
General questions about Aivex Academy
Support Channels
📞 Phone / WhatsApp Support
Number: 01870558339
🕘 Support Hours:
Saturday – Thursday: 10:00 AM – 8:00 PM
Friday: Limited Support
📧 Email Support
Email: [digital-it@aivexacademy.com ]
📩 We usually respond within 24–48 hours.
🌐 Website Support
Visit our website for detailed information:
https://www.aivexacademy.com
You can find:
Terms & Conditions
Privacy Policy
About Us
Client Reviews
Student Support
If you are a current student, you can get help with:
Class schedules
Course materials
Assignment or project guidance
Freelancing marketplace support
Please mention your registered name and course name when contacting support.
Client Support
If you are a service client, our team will assist you with:
Project updates
Revisions & delivery timelines
Communication and feedback
For faster service, please include your project reference or order details.
Common Questions (FAQ – Short)
Q: Do you guarantee freelancing income?
A: No. We provide skill-based training and guidance. Results depend on individual effort and consistency.
Q: Is WhatsApp support available?
A: Yes, the same number is available on WhatsApp.
Q: How long does it take to get a response?
A: Usually within 24 hours during working days.
Important Notice
Aivex Academy does not provide support for:
Third-party platform issues (Upwork, Fiverr account bans, etc.)
Illegal or unethical freelancing activities
We Value Your Trust
Your growth and satisfaction matter to us.
If you face any issue or need guidance, don’t hesitate to contact our support team.
Need help? Contact Aivex Academy Support via phone or WhatsApp at 01870558339. We’re here to assist you.