Welcome to the StudyMind AI support page.
We're here to help you learn faster, study smarter, and stay motivated on your academic journey. ๐๐
If you're having trouble with the app or have any questions, youโre in the right place.
Why am I not getting an answer to my scanned question?
Make sure the photo is clear, text is readable, and no glare or shadows.
Try holding your phone steady and retaking the picture.
Why did the app stop responding?
Close the app completely and reopen it.
If the issue continues, restart your device.
How do I upgrade to Premium?
You can upgrade inside the app in the subscription page.
Premium unlocks unlimited AI help, scan-to-solve, and advanced study tools.
I subscribed but features are still locked
Tap Restore Purchases in the app settings.
If that doesnโt fix it, contact us below with your App Store receipt.
All purchases and billing are handled securely through the App Store.
Manage your subscription in your iPhone/iPad Settings โ Your Name โ Subscriptions
You can cancel anytime
Your subscription will remain active until the end of the billing period
Update the app to the latest version
Ensure you have a stable internet connection
Restart the device if features freeze
Clear storage if your device is low on space
Still need help? We're happy to assist!
๐ง Email: adrian.boutros@icloud.com
๐ Response time: typically within 24โ48 hours
We respect your privacy.
No study photos or text are stored on our servers.
Privacy Policy:ย
https://sites.google.com/view/ai-study-assistant-pp/home
Thank you for using AI Study Assistant!
We're constantly improving the app to support your learning and success.
Keep going โ your future self is cheering for you. ๐ซถ๐