If you’re looking to start a rewarding career in the aviation sector, the Diploma in Airport Ground Staff at Airway India is the perfect choice. This 12-month full-time course prepares students with the right skills, industry knowledge, and hands-on practice needed to work at airports across India and abroad.

What You Will Learn

At Airway India, this course is structured to make you industry-ready with both theory and practical training in:

Airport Operations & Ground Services

Basic airport layout, terminologies (IATA, ICAO)
Airline departments and crew coordination
DGCA rules and airport regulations

Passenger Handling & Customer Support

Check-in, boarding, luggage tagging
Managing VIPs and passengers with special needs
Multilingual communication and conflict handling

Baggage & Ramp Services

Baggage security checks and scanning
Cargo operations and airside equipment handling
Aircraft marshaling and ramp safety procedures

Reservation & Ticketing

Use of airline ticketing software (GDS systems like SABRE, Galileo)
Issue boarding passes, handle cancellations and reschedules
Travel documentation, visa checks

Safety, First Aid & Emergency Response

Emergency protocols at the airport
First aid, CPR, fire safety drills
Passenger evacuation assistance

Grooming, Communication & Interview Skills

Personal grooming as per airline standards
Body language, soft skills, professional etiquette
Resume preparation and mock interviews

Course Duration & Schedule

Duration: 12 Months (Full Time)

Mode: 4 Days per Week + Practical Training

Internship: Real-time exposure at partner airports (4–6 weeks)

Eligibility Criteria

Passed 10+2 (Any Stream – Arts, Commerce, or Science)
Age: 17 to 28 Years
Good command of English & Hindi
Physically fit and well-groomed

Career Opportunities

After completing the diploma, you’ll be eligible for roles like:

Ground Staff Executive
Customer Service Agent
Ticketing & Reservation Executive
Baggage Handler / Ramp Assistant
Cabin Dispatch Coordinator
Airport Security Personnel

Top recruiters include: IndiGo, Vistara, Air India, SpiceJet, GoFirst, and International Airlines.

Placement Support

Airway India provides:

Airport internships
100% placement assistance
Tie-ups with multiple domestic and international airlines
Mock interviews, CV building, and grooming sessions

Course Fee & Salary Scope

Course Fee: ₹45,000 – ₹75,000 approx. (contact for latest fee)

Starting Salary Range: ₹18,000 – ₹30,000/month

Growth potential with promotions and international opportunities

Why Choose Airway India?

DGCA-aligned curriculum
Trained and certified faculty from the aviation industry
Mock airport lab and live equipment
Internship-based learning with real industry exposure
Affordable fees with EMI options available
Located conveniently in Barasat, Kolkata

Contact & Admission

For admission, walk into our Barasat campus or contact us:

📍 Airway India
18, 1, Jessore Rd, Rathtala, Barasat, Kolkata, West Bengal 700124
📞 Call: 086970 38522 / 087777 06299
📧 Email: info@airwayindia.in
🌐 Website: www.airwayindia.in

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