Air New Zealand's upgrade- 61 1800 718 568 program allows you to upgrade your seat in 3 ways. The first option is to purchase an upgrade directly through the airline's website, over the phone, or at the airport. This option allows you to choose from a variety of seats, including premium economy and business class. Another option is to bid for upgrades within a certain range.
The highest bidder will be given an upgrade if it is available. Finally, if you fly with Air New Zealand often, you may be eligible for an upgrade through the airline's loyalty program.
Upgrading your travel experience on Air New Zealand is a great way to add extra comfort and luxury to your trip. There are several different options available for upgrading, depending on the type of ticket you purchased and the availability of seats in the higher class.
Purchase a Flight Upgrade
If you have purchased your ticket, you can purchase an upgrade to go to:
Premium cabin, ie, Premium Economy or Business Premier, or
Economy Skycouch, which is your own special row of 3 seats that convert to a large sofa
You can buy upgrades online, through the airline's app, over the phone or at the airport
All you have to do is pay the price difference
Bid for an Upgrade with OneUp
How Air New Zealand’s OneUp upgrades work
Air New Zealand's OneUp upgrade offer allows you to upgrade for less than the price of a full international flight ticket.
An Air New Zealand upgrade bid can be used to:
Upgrade to the next higher cabin class, that is, from Economy to Premium Economy or from Premium Economy to Business Premier (but not from Economy to Business Premier), or
Upgrade to Economy Skycouch
Just bid the amount you want to pay for your seat. If your offer is accepted, you and your travel companions on your booking will move to the next cabin class and you will be charged the agreed amount. If your upgrade offer is unsuccessful, you will not be charged.
You should place your OneUp bid at least 3 days before your flight departs.
Depending on your membership status, the airline will override the offer made by Airpoints members (Silver by 10%, Gold by 30% and Elite by 50%).
You can use your Airpoints frequent flyer membership points to earn the following types of upgrades:
Recognition upgrades
Elite and Gold status members are entitled to 2 recognition upgrades in one year of membership.
Silver status members are entitled to 1 recognition upgrade per year of membership.
You can use your recognition upgrade to go up one class on one flight sector.
Short-haul recognition upgrades for Elite members
Elite Airpoints members are also entitled to 1 such upgrade per year of membership.
You can upgrade from Economy Class to Business Premier on most trans-Tasman and Pacific Islands destinations. However, it does not apply to flights to the following destinations: Bali, Honolulu, Perth, Tahiti: or flights between Rarotonga and Sydney.
You can use the short-range upgrade yourself or gift it to someone else on your gift registry.
You can request short-haul recognition upgrades online via My Bookings or by phone.
Elite Airpoints Dollar™ upgrades
Elite members who have used their recognition upgrades can request upgrades online at a fixed rate with Airpoints Dollars.
Such upgrades can be used to upgrade on both short-haul and long-haul flights on Air New Zealand.
To check the Airpoints Dollar rate, refer to the Elite Airpoints Dollar upgrade chart below.
If you do not confirm before the day of travel, you can confirm your upgrade at the airport subject to seat availability.
For destination information, refer to the Zone chart below.
Note. Elite status members can upgrade up to 355 days before departure, subject to seat availability. If your elite recognition upgrade cannot be confirmed due to high load, your upgrade request will be prioritized at the airport.
Star Alliance Upgrades
If you are flying internationally on a Star Alliance airline, you can purchase upgrades with Airpoints Dollars on eligible booking classes, subject to seat availability.
Star Alliance upgrades are usually limited in number.
Your upgrade options will depend on the airline you fly with.
Star Alliance upgrades are usually confirmed at the time of the upgrade request.
On ANA flights, upgrades can be requested starting 28 days before departure.
On Singapore Airlines, upgrades are not available for Business and First Class (on B777-300ER aircraft) and Business Class (on A380 and A340-500 aircraft).
For details on the number of Airpoints Dollars needed for an upgrade, refer to the Star Alliance upgrade rates and information.
You can request an upgrade online through the Star Alliance upgrade request form or by phone.
How Air New Zealand's upgrade to Business Class works?
A Business Class upgrade on Air New Zealand features:
Premium check-in and priority baggage handling
Free lounge access
Armchairs or leather armchairs with extra personal space
Free seat selection (standard seats)
Free baggage allowance of:
2 pieces of luggage with a combined weight of up to 30.8lb/14kg, with one bag weighing up to 22lb/10kg.
3 checked bags up to 50lb/23kg each
In-flight entertainment
Free food and drinks
Additional Airpoints Dollars and Status Points
How to upgrade. If you want to upgrade to Business Class on Air New Zealand, there are several ways to do it. The first option is to redeem your Airpoints Dollars or increase credit through the airline's loyalty program. Another way is to bid for an upgrade using the airline's OneUp program, where you can make an offer for an upgrade (at least 72 hours before departure) and find out if it has been accepted.
You can also purchase upgrades through the airline's website or at check-in. Finally, if you have elite status with a Star Alliance partner, you may be able to receive free upgrades on Air New Zealand flights. Whichever method you choose, upgrading to Business Class on Air New Zealand is sure to enhance your travel experience with luxurious amenities and exceptional service.
Air New Zealand Premium Economy seats are available on all Boeing 777-300 and 787-9 long-haul flights operated by the airline. Upgrading to Premium Economy includes a number of benefits, such as priority check-in and boarding, additional baggage allowance and more personal space, thus ensuring you can start your journey stress-free. Plus, with delicious meals and premium drinks served throughout the flight, you can sit back, relax and enjoy the journey to your destination.
On long-haul flights, an upgrade to Premium Economy will give you:
More space
Extra legroom and 50% more recline than Economy Class
A 104.1cm/41in pitch
49cm/19.3in seat width
12.7cm/5in wide armrest
Free seat selection (standard seats)
A free baggage allowance of:
2 carry-on bags with a combined weight of up to 30.8lb/14kg, with one bag weighing up to 22lb/10kg.
2 checked bags of up to 50lb/23kg each
Inflight entertainment
Complimentary meals and drinks
Extra Airpoints Dollars™ and Status Points earnings
Air New Zealand Premium Economy upgrade cost. The exact cost of an Air New Zealand Premium Economy upgrade will depend on many factors, such as route, availability and time of booking. However, it is more affordable than a Business Class upgrade and provides a significant improvement to the overall flight experience. With wider seats, extra legroom, premium dining options, and priority check-in and baggage handling, Air New Zealand Premium Economy is a popular choice for travelers looking to add extra comfort to their trip without breaking the bank.
For pricing information on Airport Upgrades, refer to the upgrade chart above.
For Airpoints dollars are required to upgrade on Star Alliance.
If you have booked your flight and want to upgrade with cash or Airpoints, access your flight through Manage Booking and use the upgrade option to find out the upgrade price.
Alternatively, check with Air New Zealand directly or consult a travel agent.
Upgrading on Air New Zealand with points is a simple and easy process. First, you need to make sure that you have enough Airpoints Dollars or credit card rewards points to cover the cost of the upgrade. Then, log into your Air New Zealand account and select the flight you want to upgrade. If there are seats available for an upgrade, the upgrade option will be displayed next to your booking information.
Click on the upgrade link/button and follow the instructions to complete the upgrade process. You can choose to pay with either Airpoints Dollars or credit card rewards points, depending on what you have available. Once you have confirmed your payment details, your booking will be updated and you will receive a confirmation email.
It's important to note that upgrades with points are subject to availability, so it's best to book as early as possible to increase your chances of getting an upgrade.
Air New Zealand's OneUp upgrade allows passengers to bid for an upgrade to the next higher class of service. This innovative approach to upgrades gives passengers more control over their travel experience and allows them to bid on the amount of upgrades they are willing to pay.
OneUp upgrades are available up to 72 hours before departure and successful bidders will be notified by email at least 24 hours before their flight. The program is available on flights operated by Air New Zealand and selected partner airlines, making it a convenient and accessible option for travelers looking to enhance their flying experience.
Without knowing the specific details of the upgrades being requested, it is difficult to give a definitive answer to Air New Zealand's upgrade costs. Airlines offer a variety of upgrade options, including upgrades to Skycouch, Premium Economy and Business Class.
The cost of an upgrade can vary depending on factors such as the route, seat availability in the upgraded cabin, and the fare class of the original ticket. You can check your eligibility for an upgrade and receive a quote for the cost by logging into your Air New Zealand account or contacting the airline's customer service team.
If you want to upgrade your Air New Zealand flight, there are several ways to make an upgrade request. The first option is to log into your Air New Zealand account and go to the Manage Bookings section.
After entering the Booking Reference number and Family name, you will be able to access your flight details and see if any upgrade options are available for your flight. If so, you can make a request directly through the website (or mobile app).
Another option is to contact Air New Zealand customer service by phone or email and request an upgrade that way.
Keep in mind that upgrades are subject to availability, so it's best to make your request as early as possible. Upgrades come with additional fees or requirements, so be sure to check the terms and conditions before making a request.