Airlink is a major airline in South Africa that provides a wide range of international and domestic flights. Airlink 61 1800 718 568 aims to provide its customers with the most reliable service and is known for providing them with the best in-flight services. The airline focuses on passenger comfort and convenience during the booking process until arriving at their destination. If the passenger wants Airlink to cancel the flight, in that case, they must follow the basic process given to proceed with online cancellation. Let's understand the method given for Airlink flight ticket cancellation.

My international flight review of South Africa's local airline Airlink has been updated to reflect the changes brought about by the COVID19 pandemic. The flight from Kasane, Botswana to Johannesburg, South Africa was taken after spending time in Chobe National Park. Flight 8307 is a full economy class flight although I have seen this flight offer business class fares. Currently until April 2021 there are 3 flights a week between Johannesburg and Kasane International Airport. The airport is located along the A33 Road, 4 kilometers (2.5 mi) south of the city and is a ten minute transfer from our hotel, Chobe Marina Lodge.

There are two major airlines operating out of BBK, Airlink and Air Botswana and several small charter companies operating flights to the Okavango Delta. Airlink check-in offers a premium section for business class passengers if offered on the day and your economy class check-in.

 Although the flight was full economy class to Johannesburg, all counters were open and used for check-in. Check-in and baggage drop were quick and efficient and the counter staff were friendly and courteous. Airlink recommends downloading the boarding pass to your phone before your flight departs. All boarding passes must be scanned by the passenger and NOT handed to airline personnel. Once our boarding pass is issued, a customs clearance form must be completed prior to departure through the security area and all COVID19 requirements must be met.

Steps to cancel Airlink flight online: 

• Go to Airlink official website.

• Go to the 'Manage Booking' option.

• Enter the booking reference number and the passenger's surname.

• After filling the details, proceed to the 'Login' page, where a list of available flights is given.

• Select the flight you have booked.

• Select the 'Cancellation' option from the list of options given to cancel an Airlink flight online.

• Pay Airlink flight cancellation charges.

• Once the cancellation process is complete, you can proceed to get your flight ticket refund.

How to cancel an Airlink flight on call? 

The steps required to cancel an Airlink flight on call:

• Go to the Airlink Airlines homepage

• Scroll down to get the 'customer care' section option.

• Scroll down for the 'Questions about your booking' option.

• You will get Airlink customer service number 61 1800 718 568

• Follow the IVR instructions during the call.

• Once the IVR command is complete, wait a moment.

• After that, a live Airlink executive will contact you.

Ask the Airlink agent to proceed with the cancellation of your flight ticket. Passengers also need to provide all necessary and required documents.

What is the Airlink cancellation policy?

• If the cancellation is made due to the health condition of the passenger or any of his close relatives in that case too, no charge is levied on the cancellation of their booked flight.

• If the airline does not allow you to board the flight due to overcrowding, the passenger will be responsible for a full refund of their flight reservation.

• Suppose there is a significant delay of 3 hours from the scheduled departure time. In that case, airlines have to compensate their passengers with alternative flights or the same destination. If passengers choose to cancel, they will be responsible for a full refund of their flight ticket.

• If Airlink Airlines cancels your flight ticket without any further notice, in that case also, the total amount will be refunded to the passenger.

Airlink 24-hour cancellation policy: 

• According to Airlink's 24-hour cancellation policy, passengers can make any changes or cancellations to their flight tickets within 24 hours of the scheduled flight booking without paying any cancellation charges. Provided that the booking is made at least seven days before the scheduled flight booking.

• According to Airlink's 24-hour cancellation policy, if the cancellation is made after 24 hours of the scheduled flight booking or the booking is made within seven days of the scheduled departure date.

Airlink COVID cancellation policy: 

• Airlink Airlines has a strict policy due to the Coivd19 pandemic for passengers. They need to provide the necessary documents and vaccination dose certificate or PCR report taken at least 24 hours before the flight departure.

• If you are confirmed positive in your PCR report, in that case, Airlink's COVID cancellation policy, you will not be allowed to board the flight. However, the airline will refund the full amount of the flight ticket.

• If you can do the PCR test before the scheduled flight, in that case, you need to do the antigen test at the airport before proceeding to the flight. If the Antigen result is positive, even after vaccination, you are not allowed to stop the flight.

How much does it cost to cancel the Airlink flight booking?

• Airlink cancellation fees for refundable and non-refundable tickets depend on the type of flight (domestic or international), time and date of cancellation, and other additional factors.

• However, the Airlink cancellation fee is 35% of the tour fare or the deposit amount (whichever is higher) if the cancellation is made between 30-15 days before scheduled departure.

• If cancellation is made 14 to 8 days before departure, the charge is 50% of your fare or the deposit amount (whichever is higher).

• Or, if the cancellation is made within 7-5 days before your flight departure, then it will be 75% of the total tour charge or the deposit (whichever is higher).

You can also contact the Airlink customer service executive on 61 1800 718 568 for any queries related to cancellation fees or Airlink cancellation process.

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