Welcome aboard! Planning a trip can be exhilarating, but sometimes life throws unexpected curveballs, and plans change. That's where understanding the cancellation policy comes in handy. In this guide, we'll delve into the intricacies of Sun Country's cancellation policy, ensuring you navigate any changes with ease and confidence.
Free Cancellation within 24 Hours: Passengers can cancel their bookings within 24 hours of purchase without incurring any penalties ].
Fees: After the 24-hour grace period, cancellation fees may apply depending on the fare type and timing of cancellation [1%20in%20advance%20of)].
Refund Eligibility: Refunds may be full or partial if the cancellation occurs within a specific timeframe before the scheduled departure ].
Manage Trip Options: Most reservations can be canceled or changed online through the Manage Trip feature. If unable to do so online, passengers can call the reservation line for assistance .
Flexible Refunds: If you cancel due to Covid-19, you typically get a travel voucher instead of a full refund. This voucher can be used for future travel within a specific timeframe.
24-Hour Grace Period: Cancel for free within 24 hours of booking, as long as it's at least 7 days before your flight.
Fees After Grace Period: If you cancel later than 24 hours, expect cancellation or change fees depending on when you cancel.
Sun Country's 24-Hour Cancellation Policy offers flexibility for last-minute changes:
Cancel penalty-free: You can cancel your flight without any fees if you do so within 24 hours of making the reservation.
Booking window applies: This benefit is only valid for reservations made at least 7 days (168 hours) before your scheduled flight departure.
Remember, this policy only applies to flight-only reservations made directly with Sun Country and excludes vacation packages, group bookings, and non-air products.
Standard fees apply: Unlike flight-only bookings, Sun Country Vacations cancellations typically incur fees based on the timeframe and specific components included in the package (flight, hotel, excursions etc.). Expect higher fees closer to departure.
Contact for details: Specific cancellation fees and terms vary depending on your package details. It's crucial to contact Sun Country Vacations directly (phone or online chat) for accurate information regarding your specific booking and potential cancellation fees.
Remember, checking these details before booking a Sun Country Vacations package is crucial to understand your options and potential costs in case of cancellation.
Online Cancellation (for eligible bookings):
If you booked directly on Sun Country's website or app and your reservation qualifies for online cancellation (flight-only, booked more than 7 days in advance), follow these steps:
Go to "My Trips" on Sun Country's website.
Enter your last name and confirmation number.
Select the flight you want to cancel and follow the prompts.
Review any applicable fees before confirming.
Phone Cancellation:
For any reservation, including those not eligible for online cancellation (packages, group bookings, etc.), or if you prefer phone assistance, call Sun Country Reservations at 651-905-2737.
Have your confirmation number and travel details ready.
A representative will guide you through the cancellation process and explain any applicable fees.
24-hour Grace Period: Cancel within 24 hours of booking (at least 7 days before flight) for a full refund (minus fees). Otherwise, refunds depend on fare type and cancellation time (some non-refundable, some with fees).
Covid-19: Instead of a refund, you might get a travel voucher for future travel.
Sun Country Vacations:
Different Policy: Fees and terms vary depending on package components and cancellation time. Contact Sun Country Vacations directly for specific details and potential refund amount.
Sun Country Airlines offers varying cancellation policies depending on your booking type and reason for cancellation. While their 24-hour grace period for flight-only reservations provides flexibility, other scenarios involve fees or travel vouchers instead of full refunds. For Sun Country Vacations packages, cancellation terms are entirely different and require direct contact with the company.
Can I cancel my Sun Country flight online?
Yes, you can initiate the flight cancellation process through Sun Country's official website .
What is Sun Country's 24-hour cancellation policy?
Sun Country Airlines allows passengers to cancel their flights for free within 24 hours of booking
How can I request a refund for a canceled Sun Country flight?
Passengers can request a refund for a canceled Sun Country flight by contacting customer service or managing their booking online