+1(888) 748-0704 Air Canada Name Change Policy

Frequent flyers might be familiar with the Air Canada name change policy. However, if you're a new traveler and have a misspelled airline ticket, you should rectify it promptly under the name correction guidelines.

What is the Air Canada Name Change Policy?

The policy provides a name correction service, allowing passengers to amend their misspelled names on a ticket at no cost if the request is made within 24 hours of booking. If the request is made after 24 hours, charges may apply based on your fare type.

Air Canada Name Correction - Key Points

All passengers should review the name change rules carefully before booking to minimize the likelihood of name errors.

Here are the essential guidelines regarding name errors on flight tickets:

• Passengers can rectify minor spelling errors free of charge.

• If the surname is incorrect on the ticket, passengers must adhere to certain legal conditions set by the airline.

• Name changes can be done both online and offline.

• Certain changes, such as altering the flight date, destination, gender, and date of birth, are not allowed.

• Minor corrections up to three letters are permitted for misspelled names.

The policy allows passengers to correct misspelled or wrong names on both domestic and international flights. Key eligibility scenarios include:

• Typographical Name Errors: Spelling mistakes, known as typographical errors, can be corrected under the Air Canada name correction policy for up to three to four characters. For major errors, consulting with experts might be necessary.

• Legal Name Modifications: Travelers who have legally changed their names due to marriage or court orders can update their flight tickets according to the name adjustment rules.

• Name Change Due to Marriage/Divorce: For name changes due to marriage, the policy allows passengers to update their names on flight tickets. In cases of divorce, supporting documents are required for name updates.

All name change requests need proper verification from the airline. Passengers must gather and send documents to the airline via their official email. Significant documents include:

• Application for changing the name.

• The old ticket with the incorrect name.

• Identification proofs with the new name.

• Legal documents like marriage certificates or court orders for divorce cases.

• Additional document proofs if required.

There are multiple methods to change your name on a ticket. You can use the official website or contact customer service. Here's a detailed guide:

Method 1 - Correct Name on the Ticket via Website

• Visit the airline’s official website.

• Navigate to the "Manage Booking" section.

• Enter your last name and booking reference number.

• Correct your misspelled name as per the guidelines.

• Attach government-issued ID proofs for validation.

• Pay any applicable fees if the booking isn't eligible for free correction.

• Receive confirmation within 24 hours.

Method 2 - Change Name via Phone

• Find the customer service number on the airline’s website.

• Dial Air Canada customer support at +1(888) 748-0704 for assistance.

• Provide your booking reference code and correct your name.

• Provide a soft copy of your government-issued ID.

• Pay the name correction fee if applicable.

• Receive confirmation from the agent once the payment is made.

Name alteration policies vary based on fare types. Key points include:

• Latitude Fares: Name changes are free on flights operated by Air Canada: Express and Rouge to the U.S. and SUN destinations.

• Business Class Flexible Fares: Name changes are free if the booking includes a Corporate Contract Number (CCN) or Corporate Rewards tour code.

• Business Class Lowest and Flex Fares: Name changes cost $60 CAD if the booking includes a CCN or Corporate Rewards tour code.

• Flex Fares: Name changes cost $60 CAD if the booking includes a CCN or Corporate Rewards tour code.

Requests made within 24 hours of booking are free. Beyond that, the fee is approximately 200 USD per ticket, with possible fare differences.

Common Questions

Can I board with a misspelled name on my boarding pass? No, you must correct the name to avoid boarding issues.

Can I board with an incorrect middle name? Yes, only the first and last names need to be correct on your ticket and boarding pass.

Tips to Avoid Name Errors on Tickets

• Double-check all entered information.

• Use full legal names as they appear on official documents.

• Contact customer support promptly if you notice an error.

• Familiarize yourself with the name change policy.

• Book early to allow time for corrections.

• Create an online account for easier reservation management.

Limitations of Air Canada Name Correction Policy

1. Fees and Charges: Name changes often incur fees.

2. Time Restrictions: There may be time limits on when you can request a name change.

3. Verification of Documents: Document verification is often required.