Air India Cancellation Policy
Air India Cancellation Policy
If you are planning to travel with Air India, it's essential to know the Air India cancellation policy to avoid any last-minute inconvenience. In this article, we will discuss everything you need to know about the Air India cancellation policy, including how to cancel your booking, cancellation fees, refunds, and more.
Types of Tickets and Cancellation Fees
Air India offers different types of tickets, including Saver, Value, Flex, and Business class tickets. The cancellation fees and refunds for each type of ticket are different. Here is a breakdown of the Air India cancellation policy based on the ticket type:
Saver Tickets: If you cancel your Saver ticket more than 24 hours before the departure time, you will receive a 50% refund of the ticket fare, and the remaining amount will be charged as cancellation fees. If you cancel less than 24 hours before the departure time, no refund will be issued.
Value Tickets: If you cancel your Value ticket more than 24 hours before the departure time, you will receive an 80% refund of the ticket fare, and the remaining amount will be charged as cancellation fees. If you cancel less than 24 hours before the departure time, no refund will be issued.
Flex Tickets: If you cancel your Flex ticket more than 24 hours before the departure time, you will receive a full refund of the ticket fare. If you cancel less than 24 hours before the departure time, a cancellation fee of INR 3000 or the ticket fare, whichever is less, will be charged.
Business Class Tickets: If you cancel your Business Class ticket more than 24 hours before the departure time, you will receive a full refund of the ticket fare. If you cancel less than 24 hours before the departure time, a cancellation fee of INR 5000 or the ticket fare, whichever is less, will be charged.
How to Cancel an Air India Ticket
You can cancel your Air India ticket online or offline through Air India's customer care or the booking office. Here are the steps to cancel an Air India ticket online:
Visit the Air India website and click on the Manage Your Trip option.
Enter your booking reference number and the last name of the passenger.
Click on the Retrieve Booking button.
Select the booking you want to cancel and click on the Cancel Booking button.
Confirm your cancellation and select your preferred refund method.
If you are unable to cancel your ticket online, you can call Air India's customer care or visit the booking office to cancel your booking.
Air India Cancellation Policy for the USA
The Air India Cancellation Policy for the USA outlines the rules and regulations for canceling or modifying your flight booking. The policy covers flights departing from the USA and applies to all fare classes, including economy, business, and first-class.
Refund Eligibility
The amount of the refund you receive depends on the fare type you booked and the time of cancellation. If you cancel your ticket within 24 hours of making the booking, you'll receive a full refund, regardless of the fare type. If you cancel after 24 hours, the refund amount depends on the fare type, and it's subject to a cancellation fee.
Fare Types and Cancellation Fees
Air India offers different fare types, each with its cancellation fee. Here's an overview of the fare types and their respective cancellation fees:
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Saver: This fare type is non-refundable, and cancellation is not permitted.
Value: Cancellation is allowed with a fee of $100 for domestic flights and $200 for international flights.
Flex: Cancellation is allowed with a fee of $50 for domestic flights and $100 for international flights.
Business: Cancellation is allowed with a fee of $200 for domestic flights and $300 for international flights.
First: Cancellation is allowed with a fee of $200 for domestic flights and $300 for international flights.
Cancellation Process
If you want to cancel your Air India flight, you can do so online, through the airline's customer service center, or at the airport. To cancel online, go to the Air India website, navigate to the "Manage Your Trip" section, enter your booking details, and follow the prompts. If you prefer to cancel over the phone, call the airline's customer service center and provide your booking details. At the airport, visit the Air India ticket counter and speak to a representative.
Air India Cancellation Policy Due to COVID-19—International Flights
Air India's cancellation policy for international flights due to COVID-19 is as follows:
If the flight is cancelled by Air India due to COVID-19 related restrictions or regulations, passengers can opt for a full refund or retain the value of the ticket for future travel.
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If passengers cancel their flight due to COVID-19 related reasons, such as being diagnosed with COVID-19 or being denied entry into a country due to COVID-19 regulations, they can opt for a full refund or retain the value of the ticket for future travel. In this case, passengers are required to provide valid proof of the reason for cancellation.
If passengers cancel their flight for reasons other than COVID-19, the standard Air India cancellation policy will apply, which may include fees and charges.
Passengers are advised to contact Air India directly or their travel agent to discuss their cancellation options and any applicable fees or charges.
What is the Air India Travel Waiver Between India and the United States?
The Air India travel waiver between India and the United States is a special agreement between the Indian and US governments that allows eligible travelers to change their travel dates without incurring any fees. This waiver was implemented to help travelers who had to cancel or reschedule their flights due to COVID-19 related reasons.
Who is Eligible for the Air India Travel Waiver?
The Air India travel waiver is available to all passengers who purchased their Air India ticket on or before April 30th, 2021, and were scheduled to travel between India and the United States between January 1st, 2021 and September 30th, 2021. Additionally, the waiver only applies to flights operated by Air India and does not cover any codeshare flights.
How to Take Advantage of the Air India Travel Waiver?
If you're eligible for the Air India travel waiver, you can take advantage of it by contacting Air India's customer service department. You can request a change to your travel dates, and Air India will waive any fees associated with the change. Keep in mind that any fare difference between your original and new travel dates will still apply.
Terms and Conditions of the Air India Travel Waiver
There are a few important terms and conditions to be aware of if you're planning to take advantage of the Air India travel waiver:
.The waiver only applies to flights between India and the United States.
.Only tickets purchased on or before April 30th, 2021 are eligible for the waiver.
.The waiver only covers travel between January 1st, 2021 and September 30th, 2021.
.The waiver only applies to flights operated by Air India and not codeshare flights.
.Any fare difference between your original and new travel dates will still apply.
.The waiver can only be used once, and any subsequent changes will be subject to Air India's normal change fees.
FAQs
1. Can I cancel my Air India ticket and get a refund?
Yes, you can cancel your Air India ticket and get a refund. However, the cancellation fees and refunds depend on the ticket type and the cancellation time. If you cancel your ticket more than 24 hours before the departure time, you will receive a refund based on your ticket type. If you cancel less than 24 hours before the departure time, no refund will be issued.
2. How long does it take to receive a refund for a canceled Air India ticket?
According to the Air India refund policy, the refund process may take up to 7-10 working days, depending on your bank's processing time.
3.Can I change my Air India ticket instead of canceling it?
Yes, you can change your Air India ticket instead of canceling it. However, the change fees and fare difference may apply, depending on your ticket type and the change time.
4.How can I contact Air India customer care for cancellation or refund queries?
You can contact Air India customer care by calling their toll-free number 1800 180 1407 or sending an email to ecommerce@airindia.in. You can also visit the Air India booking office to get assistance with your cancellation or refund queries.