Air travel can be an exciting opportunity—but for many, especially those with sensory, emotional, or cognitive sensitivities, it can also be a source of significant stress. Recognizing this challenge, Air Baltic Special Assistance for Sensitive Travelers is a dedicated service designed to provide a more peaceful, accommodating travel experience. This assistance is tailored for individuals who may struggle with traditional air travel environments. These travelers can include those with autism spectrum disorders, generalized anxiety, PTSD, ADHD, or even highly sensitive individuals who are easily overwhelmed by bright lights, loud sounds, and crowded spaces. Air Baltic’s approach to care is built on the principles of empathy, inclusion, and personalization.
What Services Are Included?
With Air Baltic Special Assistance, the goal is to reduce stressors throughout the journey—from airport check-in to in-flight comfort and landing. Services can include:
Priority check-in and boarding to avoid crowded terminals and long waits.
Quiet seating zones on the aircraft to help avoid over-stimulation.
Reduced cabin announcements for travelers who are sensitive to noise.
Dimming of cabin lights if bright lighting causes discomfort.
Calm and private assistance through security and gate areas.
Discreet support from trained airline and ground staff.
By informing the airline of specific needs in advance, travelers can ensure that staff are prepared and accommodations are ready. Whether it’s limited interaction, extra guidance, or simply time to process transitions, Air Baltic is committed to making the flying experience more accessible.
Who Can Benefit?
The service is not restricted to passengers with formal medical diagnoses. It’s available to anyone who feels uneasy or overwhelmed by the airport or flying experience. Children and adults alike can benefit—especially families traveling with neurodivergent children or elderly travelers who are easily disoriented. Caregivers and companions can also receive coordinated assistance to ensure they can focus on supporting their loved ones without the additional burden of managing logistics. The support isn’t just physical; it’s emotional, psychological, and sensory.
How to Request Assistance
Requesting Air Baltic Special Assistance for Sensitive Travelers is a simple process. When booking a ticket online, travelers can flag special assistance needs in the appropriate section. Alternatively, they can contact Air Baltic's customer support team by phone or email to explain their specific needs. Air Baltic recommends making these requests at least 48 hours in advance of departure. This ensures staff have adequate time to prepare and align all points of contact—airport personnel, cabin crew, and boarding teams—to meet your unique needs. In some cases, travelers can request a pre-flight meeting or communication with support staff to understand what to expect. This small step helps reduce anxiety by creating predictability.
A New Standard in Air Travel
In an industry where accessibility has traditionally focused on mobility-related challenges, Air Baltic Special Assistance for Sensitive Travelers sets a new and much-needed standard. It recognizes that invisible conditions and non-physical sensitivities are just as real and deserving of accommodation. The result is a more inclusive airline experience—one where comfort and dignity are not compromised by standard travel systems. Whether it’s the first time flying or a regular trip, sensitive travelers can now feel empowered to explore the world in a way that respects their needs.
Final Thoughts
Air Baltic Special Assistance for Sensitive Travelers is more than just a service—it’s a reflection of Air Baltic’s values: inclusivity, understanding, and care. If you or someone you know finds flying overwhelming, don’t hesitate to reach out to Air Baltic in advance. With the right planning and support, flying can be a positive, even enjoyable, experience. Travel should be for everyone, and with this specialized service, Air Baltic is helping lead the way in compassionate, inclusive air travel.