Air Austral Airlines Cancellation and Refund Policy Information

Air Austral airline cancellation refers to a situation where an airline cancels a flight that was previously scheduled to operate. This can occur for a number of reasons, including mechanical problems with the aircraft, inclement weather, or lack of sufficient demand for the Air Austral flight.

If the airline Air Austral cancels a flight, passengers are entitled to a refund or alternative travel arrangements. In some cases, passengers may also be entitled to compensation for certain expenses incurred as a result of the cancellation.
Before booking an Air Austral flight it is always a good idea to familiarize yourself with their cancellation policy which we will cover:
Passengers contact the Air Austral Cancellations and Refunds department directly by calling +262 262 931 010.

Air Austral Airlines Cancellation Policy

Passengers who have purchased a non-refundable Air Austral ticket may request a refund of applicable taxes and fees. But here the price of the ticket itself will not be refunded.

Passengers who have purchased a refundable Air Austral ticket may request a full refund of the ticket price plus applicable taxes and fees.
If an Air Austral flight is canceled or significantly delayed, Air Austral will generally offer passengers the option to change their flights or request a refund at no additional cost.
You can obtain more information about the policies of the Air Austral airline on its website https://www.air-austral.com or by contacting the Air Austral customer service team at +262 262 931 010.

Refundable Ticket Cancellation Policy

If you purchased a refundable ticket with Air Austral and need to cancel your flight, you may be able to request a full refund of the ticket price plus applicable taxes and fees.
Bad weather or mechanical problems with the aircraft may force Air Austral not to provide a refund or alternative travel arrangements.

Non-Refundable Ticket Cancellation Policy

If you have purchased a non-refundable ticket with Air Austral and need to cancel your flight, you may not be able to get a refund of the ticket price. However, you may be able to request a refund of applicable taxes and fees.

Cancellation policy for Basic Economy tickets

Air Austral's Basic Economy fare is a non-refundable fare that offers lower prices in exchange for fewer benefits and more restrictions. If you purchased a Basic Economy ticket on Air Austral and have to cancel your flight, you may not get a refund for the ticket price. However, you may be able to request a refund of applicable taxes and fees.

To request a refund for a Basic Economy ticket, you must contact Air Austral and submit a cancellation request.

Air Austral 24 hour cancellation policy

Air Austral's 24-hour cancellation policy depends on the country of origin and the airlines. Responding to the needs and circumstances of the passengers, Air Austral Airlines has introduced a 24-hour cancellation policy.

In accordance with Air Austral Airlines' 24-hour cancellation policy, passengers can cancel a flight booked on Air Austral Airlines within 24 hours of purchase. Air Austral Airlines will refund the full cost of your ticket.
If the reservation was made one week or more in advance of the departure date of your Air Austral Airlines flight. Air Austral Airlines reserves the right to change cancellations up to 24 hours at any time.

Air Austral free cancellation policy within 24 hours

Important note:

When booking tickets from the United States, a 24-hour policy may apply. Air Austral Airlines Reporting Corporation (ARC) supports a 24-hour cancellation policy in the United States.
These data are collected from various sources. Airlinesmap.com cannot guarantee policy changes by Air Austral Airlines. For you to communicate directly with the official telephone number of Air Austral Airlines +262 262 931 010.

Cancellation fees

Air Austral has also prescribed a cancellation fee for national and international flights.
An Air Austral cancellation fee of $100 to $500 applies if ticket cancellation requests are made after 24 hours as a risk-free cancellation.

If you cancel your Air Austral flight within 24 hours of your flight's scheduled departure, you will be charged a fee of $100 to $400 as Air Austral's cancellation fee. You can also make a cancellation request after canceling your airline ticket.

Air Austral Refund Policy

Below is the refund policy of the Air Austral airline:

Tickets purchased within 24 hours of departure and more than one week in advance are fully refundable under Air Austral's refund policy.
Tickets purchased at Air Austral in Basic Economy are never refundable. There is only a 24 hour cancellation window.
Depending on the region from which customers purchased the flight, different Air Austral cancellation refund rules will apply.
Credit card refunds will be processed in 7-10 business days. Payments made via debit cards and other methods may take up to 20 business days.

These are the steps to obtain the refund from Air Austral:

Now you can know how to get a refund for all tickets. Below are the steps of Air Austral's refund policy:

Enter the official website of Air Austral https://www.air-austral.com.
Make sure you are logged into your Air Austral account.
Look for reimbursement options.
The Air Austral Refund option must be selected.
Specify the information on your ticket.
Upload any supporting Air Austral flight documents you may have.
Confirm by pressing the button.

How do I cancel my flight with Air Austral?

If you have reserved an air ticket with Air Austral but due to some emergency you need to cancel it. You can make an Air Austral cancellation in two ways: online or by phone.
Air Austral refund and cancellation phone +262 262 931 010.

Let's know all those steps:

Method #1: Air Austral flight cancellation within 24 hours

Gather the details of your Air Austral flight:
Collect your flight itinerary, personal information, and flight confirmation number.
Go to the Air Austral cancellation page:
Find your Air Austral trip by entering your personal, flight and credit card information and clicking on “Find my trip”.
Click the cancel button
Now click the Cancel button to cancel your e-ticket.
Make a call with Air Austral
Dial +262 262 931 010 and cancel Air Austral ticket by phone
Send an email to Air Austral:
You can request a full refund via email. Send an email from Air Austral to Refunds.

Method #2: Air Austral flight change

Visit the Air Austral website:
Go to https://www.air-austral.com and then click on the My Trips option.
Enter your flight details:
Enter your first and last name and Air Austral flight confirmation number.
Change dates and details:
Carefully enter the data of the new Air Austral flight.
Click on the new flight:
Click on the new Air Austral flight and the website will automatically calculate the new cost of your flight
Pay for the new flight:
Enter your credit card details to pay for the new tickets.
Good to go now you got new change tickets