Last Updated: [13-03-2026]
At Fluzy: Learn Language With AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, why we need it, and what rights you have under international privacy laws. We want you to understand exactly how your information is handled, so we have written this policy in clear and simple language without complicated legal terms.
This Privacy Policy applies to all users of Fluzy: Learn Language With AI, an AI-powered English learning app designed to help users improve English speaking, grammar, vocabulary, and pronunciation using advanced learning technologies. When you use our app, we may collect certain types of information so that we can operate, improve, and provide personalized English learning features. By installing or using the app, you agree that your information will be handled according to this Privacy Policy.
When you use Fluzy: Learn Language With AI, we collect certain categories of information to deliver core app features such as speaking practice, grammar correction, lesson recommendations, and personalized learning paths. This includes personal details like your email address (if you create an account), device information, voice recordings for pronunciation analysis, app usage data, and IP address. We may also collect non-personal information such as crash logs, performance statistics, or aggregated learning data. All data collected is used only for the purposes described in this policy, and we do not collect or store any information that we fail to disclose here.
We use your information for several purposes that allow the app to function properly and provide you with high-quality learning experiences. Your data helps us personalize lessons, analyze pronunciation, correct grammar in real time, and track your learning progress. We also use the information to improve the overall performance of the app, fix technical issues, develop new features, and ensure a smooth and secure experience. In addition, your information may be used to provide customer support, respond to your inquiries, and comply with legal or regulatory requirements.
For users in the European Union, UK, and other GDPR regions, we are required to explain the legal basis for processing your personal data. In many cases, we rely on your consent, such as when you allow voice processing features. Some data is processed because it is necessary to fulfill our contract with you, meaning we need this information to deliver the app’s services. In certain cases, we rely on our legitimate interests to improve security, analyze app usage, prevent fraud, or enhance the user experience. Lastly, in situations where we must follow legal requirements, we process your data based on legal obligations.
We only share your information with trusted third parties when absolutely necessary to provide or improve the app. For example, we may share data with cloud storage providers, AI service providers for processing voice input, analytics companies for performance monitoring, or Google Play for handling subscriptions and payments. We do not sell your personal information under any circumstances. Any information shared is always protected with strict agreements to ensure it cannot be misused or used for purposes we did not authorize.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Account information is stored until you choose to delete your account. Voice recordings used for AI-based pronunciation and speaking features are processed temporarily and are not stored permanently. Analytics and performance logs may be retained for up to 24 months to help us improve the app, while crash logs are kept for shorter periods such as 12 months. When data is no longer required, it is either securely deleted or permanently anonymized so that it can no longer identify you.
Users located in the European Union have strong privacy rights under the GDPR. You have the right to access your personal data at any time and request an explanation of how we use it. You also have the right to correct inaccurate information, request deletion of your data, restrict how your data is processed, and object to certain uses. You also have the right to transfer your data to another provider (data portability). If we rely on your consent to process data, you may withdraw that consent at any moment. These rights ensure that you have full control over your personal information.
California users have the right to know exactly what personal information we collect, why we collect it, and whether it is shared with any third parties. You also have the right to request deletion of your personal information and the right to know whether your information is ever sold or shared. We do not sell your information. You may also opt-out of any future sharing of your personal data at any time. Additionally, the CCPA guarantees you the right to be treated fairly without discrimination if you exercise your privacy rights.
For users in Virginia, the VCDPA grants rights such as confirming whether we are processing your personal information, accessing your data, and requesting corrections if any information is inaccurate. You also have the right to request that we delete your data and to opt-out of targeted advertising, profiling, or data sharing. These rights give you control over how your information is used and ensure that your personal data is handled transparently and responsibly.
Brazilian users have important rights under the LGPD, including the right to access your data, correct any inaccurate or incomplete information, and request deletion of personal data processed with your consent. You may also request clarification about how your data is used, learn whether your data is shared with third parties, and ask for the portability of your data. You can also withdraw consent at any time, and we will respect your decision unless your data is required for legal or operational reasons.
All users, regardless of location, have the right to know what personal information we collect and how it is used. You also have the right to correct any inaccurate or incomplete personal data. Additionally, you may request deletion of your personal information at any time by contacting us. Once we verify your identity, we will permanently delete your information unless we are legally required to keep it for security, fraud prevention, or regulatory compliance.
Users may opt-out of the sharing of personal data at any time, especially if such sharing involves advertising or analytics. Although we do not sell user data, we still allow all users to formally opt-out to comply with multiple state and international privacy laws. You can also disable permissions such as microphone access, personalized ads, or analytics tracking through your device settings or by contacting us directly.
If you believe that your privacy rights have been violated or mishandled, you have the right to file a complaint with your local Data Protection Authority. This includes the European Data Protection Board for EU users, the Information Commissioner’s Office (ICO) in the United Kingdom, the ANPD in Brazil, and your state’s Attorney General in the United States. We encourage users to contact our DPO first so we can address your concerns quickly and directly.
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided personal data, we will immediately delete it from our systems.
We prioritize the security of your data and use advanced security measures such as encryption, secure transmission protocols, restricted access controls, and regular system monitoring. While no security system is perfect and we cannot guarantee absolute protection, we take every possible step to safeguard your information against unauthorized access, loss, misuse, or disclosure.
Your information may be stored or processed on servers outside your country, including countries that may not have the same data protection laws. However, we take all necessary steps to ensure your information is protected, including the use of GDPR-approved Standard Contractual Clauses (SCCs) and other legally recognized safeguards.
We may update this Privacy Policy from time to time to reflect improvements in the app, changes in legal requirements, or new privacy practices. Whenever we update the policy, we will revise the “Last Updated” date at the top. If significant changes occur, we will notify you through the app or other communication methods. Your continued use of the app after changes are made means you accept the updated policy.
If you have questions about this Privacy Policy, want to exercise your rights, or need assistance with your data, you may contact us at:
Email: turnuptechnologies2@gmail.com