Last updated: February 31, 2025

AI IPTV Live Player (“the App”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

AI IPTV Live Player does not require account registration to use the core features of the App.

We may collect personal information only when you voluntarily provide it, such as:

• Email address when you contact us for support or feedback
• Information contained in messages sent to our support team
• Playlist URLs (M3U / Xtream / IPTV links) entered by the user to stream content

These data are used solely to provide the requested services and support.

1.2 Information Collected Automatically

To operate and improve the App, we may automatically collect limited non-personal data such as:

• Device information (device model, operating system version, language, screen size)
• App usage statistics (features used, interaction frequency)
• Crash logs and diagnostic information for bug fixing and performance improvements
• Advertising identifiers such as Google Advertising ID (if advertisements are enabled)

This information helps us improve the stability, performance, and usability of the App.

1.3 IPTV Playlist Data

AI IPTV Live Player is a media player application.

Important notes:

• The App does not provide, host, or distribute any IPTV content
• Users are responsible for adding their own IPTV playlists (M3U, Xtream, or similar formats)
• Playlist information may be stored locally on your device to allow playback
• The App does not verify, control, or monitor the content of IPTV streams

2. Advertising & Third-Party Services

The App may use third-party services such as:

• Google AdMob – for advertisements
• Analytics or crash reporting tools

These services may collect limited information including:

• Advertising ID
• Device information
• Approximate location derived from IP address
• App usage statistics

This data may be used for:

• Advertising personalization
• Fraud prevention
• Application performance analytics

Learn more:

Google Privacy Policy
https://policies.google.com/privacy

Google AdMob Partners
https://support.google.com/admob/answer/9012903

You can control ad personalization through your device’s advertising settings.

3. Legal Basis for Processing (GDPR / UK GDPR)

Where applicable, we process personal data based on the following legal grounds:

• Consent – when you grant permissions or interact with features of the App
• Legitimate interests – to operate, maintain, and improve the App
• Legal obligations – when required by applicable laws

You may revoke permissions at any time through your device settings.

4. How We Use Information

We use the collected information to:

• Provide IPTV player functionality and media playback
• Store and manage user playlists locally on the device
• Improve application features and performance
• Analyze app usage and enhance the user experience
• Fix bugs and maintain system stability
• Provide customer support
• Display advertisements (if applicable)

We do not sell or rent personal data to third parties.

5. Data Sharing

We may share limited information only in the following circumstances:

• With service providers or SDK partners (analytics, advertising services) required for app functionality
• When required to comply with legal obligations
• In connection with business transfers such as mergers, acquisitions, or asset sales

We do not share user IPTV playlists or personal communications for marketing purposes.

6. Data Retention

Data retention depends on the type of information:

• IPTV playlist data is typically stored locally on the user's device until deleted by the user
• Diagnostic and crash logs are retained temporarily for troubleshooting
• Advertising-related data follows the policies of third-party providers

7. Data Security

We implement reasonable administrative and technical measures to protect user information.

However, no method of electronic storage or transmission over the Internet is completely secure.

We recommend keeping your device updated and using secure network connections.

8. Children's Privacy

AI IPTV Smart is not intended for children under 13 years old (or the minimum legal age in your jurisdiction).

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information through the App, please contact us so we can remove it.

9. Your Rights & Choices

Depending on your region, you may have the right to:

• Access your personal data
• Request correction or deletion of information
• Withdraw consent for data processing
• Opt out of personalized advertising
• Request restriction or portability of your data

To exercise these rights, please contact us.

📧 support@tomodev.vn

10. International Data Transfers

Your information may be processed on servers located outside your country.

We take reasonable measures to ensure all data transfers comply with applicable data protection laws.

11. Third-Party Links

The App may contain advertisements or links to third-party websites or services.

We are not responsible for the privacy practices of these external services.
Please review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be reflected by updating the “Last updated” date at the top of this document.

Significant updates may also be communicated through the App.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Tomodev JSC

📧 Email: support@tomodev.vn