PRIVACY POLICY
This Privacy Policy outlines how we collect, use, and disclose your personal information when you use any of our mobile applications available on the Apple App Store (collectively, the "Apps") and related services. It also explains your privacy rights and the legal protections afforded to you. We are committed to safeguarding the personal information of our users and their contacts.
By using any of our Apps or services, you consent to the collection, use, sharing, and processing of your personal information as described in this policy. We use your personal data to enhance and deliver our services effectively.
When you upload a photo to generate an AI hairstyle, HairSwap temporarily processes the image solely for the requested transformation.
HairSwap does not:
collect biometric identifiers, facial geometry, facial landmarks, embeddings, or faceprints
use photos for model training
store photos long term
share photos or face data with third parties
Only the specific photo you select is processed. We do not have access to your full photo library.
All processed photos are automatically deleted within 24 hours.
No face recognition or identity reconstruction is performed.
Name or email (if creating an account)
Subscription information
App preferences
HairSwap only processes the information you voluntarily provide.
We may collect non-personal system and device data, such as:
Cookies
Device model
App performance metrics
Error logs
Usage statistics
These are used solely to improve performance, stability, and user experience.
We use trusted service providers to analyze performance and improve the app:
Firebase Analytics – user interaction behavior, crash logs
Adjust – marketing attribution & campaign measurement
Facebook SDK – ad campaign effectiveness
AdMob / Ad Services – non-personalized ad performance data
We do not receive any biometric data or face data from these services.
All third-party providers comply with applicable privacy laws.
By using HairSwap or creating an account, you consent to the processing of your information as described.
We may use your information to:
Provide AI hairstyle generation
Operate and maintain the App
Improve performance and user experience
Personalize content and ads (with consent)
Manage accounts and subscriptions
Provide customer support
Detect and prevent fraud
Comply with legal obligations
Analyze aggregated or anonymized usage patterns
We may use analytics and advertising partners to understand engagement and optimize performance.
We do not:
build covert user profiles
identify anonymous users
use face data for advertising or tracking
Cookies may be used for service performance and can be disabled at any time.
We do not sell or share user photos, face data, or generated images with advertisers or analytics providers.
We only share information under these conditions:
Only when explicitly approved by you.
If required by law, subpoenas, or legal investigations.
Minimal necessary data may be shared with:
Cloud hosting providers
AI processing servers
Customer support platforms
Payment processors (e.g., Apple)
All providers are bound by strict confidentiality agreements.
In mergers or acquisitions, data may transfer under the same privacy protections.
If you post publicly inside the app, your content may be visible to others.
Used only for personalized ads and campaign measurement on devices running iOS 14+ with ATT consent.
HairSwap uses Apple’s system photo picker.
This means:
The app cannot access your full photo library
Only the selected image is visible to the app
No background or unselected photos are accessible
Used for:
Feature updates
Premium offers
Hairstyle suggestions
Tips and announcements
You may disable notifications at any time.
We use industry-standard security practices:
Encryption in transit and at rest
Access controls
Firewalls
Secure development protocols
No system is 100% secure, but we proactively protect user data.
Data may be processed in countries where our servers or partners operate, under:
Standard Contractual Clauses
Strong encryption
Data minimization principles
Used only for AI processing
Deleted automatically within 24 hours
Not used for AI training
Not stored long-term
Not shared with third parties
Retained while the account is active.
Stored for legal, billing, and fraud-prevention purposes.
You may request deletion at any time.
You have the right to:
Access your data
Request correction
Request deletion
Opt-out of communications
Adjust privacy settings directly on your device
Requests will be processed promptly.
HairSwap is not intended for children under 13.
We do not knowingly collect data from minors.
Parents may request data deletion for children.
We may update the policy to reflect app or legal changes.
Users will be notified via app alerts, email (if applicable), or update notes.
Continued use signifies acceptance.
For questions or privacy requests:
APERO TECHNOLOGIES GROUP JOINT STOCK COMPANY
support@apero.vn