AI Baby Generator - Support
AI Baby Generator - Support
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# AI Baby Generator - Support
Welcome to the AI Baby Generator support center. We're here to help you get the most out of our app!
## Contact Us
**Email:** firatcoskun1733@gmail.com
We typically respond within 24-48 hours. For urgent issues, please include "URGENT" in your subject line.
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## Frequently Asked Questions
### Getting Started
**Q: How do I generate a baby portrait?**
A:
1. Open the app and tap "Create"
2. Upload photos of both parents
3. Select your baby's gender preference
4. Tap "Generate" and wait for the AI to create a realistic portrait
**Q: How do I create a fan photo?**
A:
1. Go to the "Memories" tab
2. Upload your current photo and a childhood photo
3. Optionally customize the pose description (e.g., "hugging", "playing together")
4. Tap "Generate" to create your fan photo
**Q: How do I generate a video?**
A:
1. After creating a baby portrait or fan photo, tap the video icon
2. Wait for the video generation to complete (this may take a few minutes)
3. Your video will be saved to your gallery
### Account & Subscription
**Q: How do I create an account?**
A: Tap the "Profile" tab and select "Sign In". You can sign in with Google.
**Q: How do I manage my subscription?**
A: Go to your Profile page and tap "Manage Subscription". This will open your device's subscription settings.
**Q: Can I cancel my subscription?**
A: Yes, you can cancel anytime through your device's subscription settings. Your subscription will remain active until the end of the current billing period.
**Q: Do I get a refund if I cancel?**
A: Refunds are handled by Apple App Store or Google Play Store according to their refund policies.
### Credits & Usage
**Q: How do credits work?**
A: Each generation (baby portrait, fan photo, or video) consumes credits. Free users receive limited credits. Premium subscribers get unlimited generations.
**Q: How do I get more credits?**
A: You can purchase credits through in-app purchases or subscribe to premium for unlimited access.
**Q: Do credits expire?**
A: Credits may expire after a certain period. Check your account for specific expiration dates.
### Technical Issues
**Q: The app is not generating images. What should I do?**
A:
- Check your internet connection
- Make sure you have sufficient credits
- Try restarting the app
- If the problem persists, contact support
**Q: My photos are not uploading.**
A:
- Check your internet connection
- Make sure you've granted photo access permissions
- Try selecting photos from a different album
- Restart the app if needed
**Q: The app crashes frequently.**
A:
- Update to the latest version of the app
- Restart your device
- Clear the app cache (device settings)
- If issues continue, contact support with your device model and OS version
**Q: How do I delete my account?**
A: Contact us at firatcoskun1733@gmail.com with your account email address and request account deletion.
### Privacy & Security
**Q: Is my data secure?**
A: Yes, we use industry-standard encryption and security measures. Your photos are processed securely and stored safely.
**Q: Do you share my photos with third parties?**
A: Your photos are shared only with our trusted AI service providers (Google AI Gemini, Fal.ai) to
generate images and videos. They do not use your photos for any other purpose. We do not share
photos for marketing or advertising."
**Q: Can I delete my generated content?**
A: Yes, you can delete any generated content from your gallery at any time.
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## Quick Links
- [https://sites.google.com/view/aifuturebabygenerator/terms-of-service](terms-of-service)
- [https://sites.google.com/view/aifuturebabygenerator/privacy-policy](privacy-policy)
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## Tips for Best Results
1. **Photo Quality:** Use clear, well-lit photos with faces clearly visible
2. **Face Visibility:** Make sure both parents' faces are clearly visible in the photos
3. **Photo Selection:** Choose recent photos for best results
4. **Internet Connection:** Ensure a stable internet connection for generation
5. **Patience:** Video generation may take several minutes - please be patient
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## Report a Problem
If you're experiencing an issue not covered in the FAQ, please contact us:
**Email:** firatcoskun1733@gmail.com
Please include:
- Your device model and OS version
- A description of the issue
- Screenshots if applicable
- Steps to reproduce the problem
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**Thank you for using AI Baby Generator!**
© 2026 AI Baby Generator. All rights reserved.