AIFacePro Privacy Policy

Effective Date: January 1, 2024

1. Introduction

AIFacePro ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your data when you use our AIFacePro application and related services (collectively, the "Service"). By using our Service, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personally identifiable information:

a) Account Information:

• Full name

• Email address

• Phone number

• Date of birth

• Professional title and company (if provided)

b) Billing Information:

• Credit card details

• Billing address

• Transaction history

c) Profile Information:

• Profile picture

• Selfie images uploaded for AI processing

• AI-generated headshots

• Custom preferences and settings

d) Communication Data:

• Customer support inquiries

• Feedback and survey responses

2.2 Non-Personal Information

We automatically collect certain non-personal information, including:

a) Device Information:

• Device type and model

• Operating system and version

• Unique device identifiers

• Mobile network information

b) Usage Data:

• Features and functions used within the app

• Time spent using the Service

• Interaction patterns and preferences

c) Log Data:

• IP address

• Browser type and version

• Date and time of access

• Pages viewed

• App crashes and error reports

d) Location Data:

• Approximate location derived from IP address

• Precise location (only if location services are enabled and you grant permission)

3. How We Collect Information

We collect information through various methods:

a) Direct collection: Information you provide when creating an account, using our Service, or communicating with us.

b) Automated collection: Through cookies, pixel tags, and similar technologies when you use our Service.

c) Third-party sources: We may receive information about you from third-party partners, such as social media platforms if you choose to link your account.

4. How We Use Your Information

We use the collected information for the following purposes:

a) Service Provision and Improvement:

• Providing and maintaining the Service

• Processing and delivering AI-generated headshots

• Improving and personalizing user experience

• Developing new features and functionalities

b) Account Management:

• Creating and managing your account

• Authenticating and verifying your identity

• Processing transactions and payments

c) Communication:

• Sending administrative notifications

• Providing customer support

• Responding to your inquiries and requests

d) Marketing and Promotion (with your consent):

• Sending marketing communications

• Delivering personalized content and recommendations

• Conducting market research and analytics

e) Legal and Security:

• Ensuring the security and integrity of the Service

• Detecting and preventing fraud and abuse

• Complying with legal obligations and enforcing our terms

5. Data Storage and Security

5.1 Data Storage

Your data is stored on secure servers located in the United States. For users in the European Economic Area (EEA), we ensure appropriate safeguards are in place for data transfers outside the EEA.

5.2 Security Measures

We implement industry-standard technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest using AES-256 encryption

• Regular security audits and penetration testing

• Access controls and authentication protocols

• Employee training on data protection and security practices

• Incident response and disaster recovery plans

5.3 Data Breach Notification

In the event of a data breach that compromises the security of your personal information, we will notify you and relevant authorities as required by applicable laws.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account information: Retained for the duration of your account and up to 30 days after account closure

• Transaction records: Retained for 7 years for tax and accounting purposes

• AI-generated headshots: Retained for 90 days after creation, unless you choose to store them in your account

You may request deletion of your data at any time, subject to our legal obligations to retain certain information.

7. Sharing of Your Information

We do not sell your personal information. We may share your information with:

a) Service Providers: Third-party vendors who assist us in providing the Service, such as cloud storage providers, payment processors, and customer support tools.

b) Business Partners: Companies we partner with to offer integrated or co-branded services.

c) Legal and Regulatory Authorities: When required by law, court order, or governmental regulation.

d) Corporate Transactions: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data.

e) With Your Consent: We may share your information with other parties based on your explicit consent.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

a) Access: You can request a copy of the personal data we hold about you.

b) Rectification: You can ask us to correct or update inaccurate or incomplete data.

c) Erasure: You can request that we delete your personal data in certain circumstances.

d) Restriction: You can ask us to restrict the processing of your data in certain cases.

e) Data Portability: You can request a copy of your data in a structured, machine-readable format.

f) Objection: You can object to our processing of your data for direct marketing purposes or based on our legitimate interests.

g) Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us using the information provided in Section 12.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting a notice on our website

• Sending an email to the address associated with your account

• Displaying a prominent notice within the Service

The date the Privacy Policy was last revised is identified at the top of the page.

11. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. We ensure that appropriate safeguards are in place for such transfers, including:

• EU-US and Swiss-US Privacy Shield Frameworks

• Standard Contractual Clauses approved by the European Commission

• Binding Corporate Rules for transfers within our corporate group

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

AIFacePro

70 Rue Albert 75013, Paris 

Email: thomas.trg158@gmail.com

Phone: (+33) 6 79 67 47 14

For users in the European Union, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.