Businesses
Can I give input or request edits to my video? No
How long does it take to receive my video gift? Max. 1 Month
What if I never receive my video? Write a complaint
Can I use the video anywhere I want? Yes
Is my business visible to anyone on the platform? No (Geofencing)
Can I cancel my subscription? Yes? (its a donation, no refunds)
Are there rules for the content I submit for my video? Yes, G-Rated only
Can I create multiple posts or accounts to promote different services? Yes
Causes
How do we receive donations? Business pays (stripe, third party financial system)
Are we allowed to decline a business (donor)? Yes, you can (done through the cause admin)
What should our profile include? All information required to run a cause (Same as GoFundMe)
Do causes get to choose the price per video? No
Can we post on social media to promote our campaign? Yes
Can we use trademarks or logos in the videos? Yes
Can we partner with other causes? Yes, but it defeats the purpose.
How do I get my video creators? Have a contest for the privilege of being a video creator.
Can causes update or edit their campaign after launching it? Business launches campaign.
Can a cause be tied to more than one business at a time? Yes
Is there a way to thank donors publicly? By promoting the video that they made.
Video Creators
Can you create multiple videos for the same business? Yes
Are the videos screened before being posted? Yes
How long should the videos be? Maximum of 20 seconds.
How do you submit a video to the business? Automatically submitted.
Can you select which business to work with? No, the business has to want to work with you, video invitations.
Can creators collaborate on a video project together? Yes, but they are 20 second videos.
Can videos include behind-the-scenes footage of the business? If the business submits the content.
Do creators get public credit for each video they make? They do, it's in the video creator portfolio.