The Gambling Industry in the Age of AI

Hosted by Center for Gambling Studies

Panelists

• Asst. Prof. Dr. Nuttakorn Vititanon, Faculty of Political Science and Public Administration, Chiang Mai University

• Asst. Prof. Sorayut Aiemueayut, Department of Media Arts and Design, Faculty of Fine Arts, Chiang Mai University

• Dr. Teerarat Vongtanaanek, Association of Radio and Media for Children and Youth

Moderator

• Lect. Dr. Sira Nukulkit, Faculty of Economics, Chulalongkorn University

Background

The gambling industry is undergoing a profound transformation driven by the pervasive integration of Artificial Intelligence (AI). With unparalleled access to real-time player data, AI-powered platforms are revolutionizing how gambling services are delivered, enabling hyper-personalized experiences designed to maximize player engagement. While this offers novel opportunities for innovation, it also introduces significant challenges, particularly concerning the risk of gambling addiction. The continuous, tailored stimulation facilitated by AI, often without adequate regulatory oversight or in instances of technological misuse, raises serious concerns about its impact on vulnerable individuals.

The potential for harm is further amplified when the gambling industry intersects with the cybercrime ecosystem. This nexus is starkly evident in the rapid expansion of casino businesses and cross-border criminal activities within loosely regulated "spaces of exception" across the Mekong region. These areas have become fertile ground for illicit operations, where the lines between legitimate enterprise and organized crime blur, creating complex challenges for regional security and governance.

In countries like Thailand, a unique geographical position places it at the heart of this burgeoning cybercrime ecosystem. The domestic gambling industry, both legal and illicit, is actively expanding its reach, specifically targeting younger generations through sophisticated digital strategies. This includes the dissemination of misleading perceptions, such as portraying gambling as a quick path to wealth, and the subtle creation of an illusion of player agency. In reality, AI-driven gambling systems are meticulously designed with persuasive algorithmic structures that can manipulate user behavior, making players believe they are making free choices when their actions are often guided by design. This highlights the critical need for enhanced understanding and effective countermeasures.

In response to these escalating risks, there is a growing imperative for preventive efforts to harness AI as an innovative tool for harm reduction, particularly in safeguarding youth. Such initiatives necessitate robust multi-sectoral collaboration, integrating diverse contributing factors and stakeholders to develop comprehensive and adaptive regulatory frameworks. Understanding the intricate interplay between AI, the gambling industry, and cybercrime in the dynamic landscape of Southeast Asia is crucial for developing effective strategies that mitigate risks while fostering responsible innovation.

Objectives

• To understand the context of “spaces of exception” that give rise to a cybercrime ecosystem that includes gambling as one of its key components.

• To address how AI contributes to the creation of illusions and misconceptions about gambling in Thai youth. 

• To brainstorm regulatory approaches for the use of AI in the gambling industry and identify appropriate preventive measures.

Key Issues

• The context of “spaces of exception”: policy and political factors that enable the expansion of cybercrime and the transformation from old-style casinos to scam centers.

• The illusion of autonomy in gambling behaviors among Thai youth.

• Child protection in the age of AI, with a focus on online gambling risks.

• Brainstorming regulatory approaches for the use of AI in the gambling industry and identify targeted preventive actions for high-risk countries, where organized crime networks are strong and law enforcement remains weak.

Expected Outcomes

• Guidelines for preventing and deterring the inappropriate or unlawful use of AI in the gambling industry.

• The proactive development of AI technologies for proactive prevention, intervention, and rehabilitation.

Expected Output

Meeting Summary Report: Documenting key discussion points, recommendations, and identified next steps.

Contact

thaicgs@gmail.com