January 2022 - March 2024

• Welcomed and assisted residents, guests, and clients, creating a positive first impression and contributing to high client satisfaction. 

• Handled incoming calls and messages, ensuring accurate information was provided and inquiries were directed efficiently to appropriate staff.

• Maintained front office records and schedules, supporting smooth day-to-day property operations.

• Coordinated appointments and visitor logs, improving security and operational efficiency at the front desk.

• Collaborated with property staff and management, ensuring timely resolution of resident concerns and inquiries.

March 2024- September 2025

• Provided comprehensive administrative support to the Property Manager and multiple departments, for smooth operations

• Maintain accurate and organized records for unit owners, vendors, and tenants.

• Managed client inquiries via email, phone, and in person.

• Handled calls and correspondence efficiently.

• Prepared and managed contracts, proposals, and work orders.

• Supported coordination between departments for effective property management