Ahmed Imtiaz - Remote IT Support Engineer
Ahmed Imtiaz - Remote IT Support Engineer
for Small Businesses and Busy Professionals
for Small Businesses and Busy Professionals
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6+ years of experience fixing IT headaches: fast, secure, and stress-free. I wonโt ask, โDid you try turning it off & on again?"
About Me
About Me
Hi, Iโm Ahmed, that IT guy who fixes things you thought were impossible to fix (yes, even the printer that only jams when youโre in a hurry!)
A Google-certified IT Support Engineer with 6+ years of real-world IT experience, Iโve handled everything from everyday โwhy is the Wi-Fi not workingโ issues to complex server, cloud, and security setups. I worked as a Senior IT Executive at a large international company, and now I help businesses around the world with remote IT support, website & email migrations, WordPress security, and cybersecurity.
When Iโm not solving tech headaches, Iโm usually experimenting with new tools, asking AI to research my trip plan, and watching animated movies like Big Hero 6 or Abominable, eating pizza with my beautiful wife, or maybe going for a walk nearby with her.
What I Can Help You With?
What I Can Help You With?
Here are some tech support that you might need; you name it, I'll solve it...
Remote IT Support
Windows / macOS troubleshooting, Zoom & virtual meeting tech support Printer and hardware fixes
Windows / macOS troubleshooting, Zoom & virtual meeting tech support Printer and hardware fixes
NAS Management
Synology & TrueNAS setup, Configure, Manage and Maintanace, Troubleshooting, Backup & Disaster Recovery
Synology & TrueNAS setup, Configure, Manage and Maintanace, Troubleshooting, Backup & Disaster Recovery
Website & Emailย Setup & Migration
Google Workspace, Microsoft 365, DNS, MX, cPanel migrations, Zero-downtime transitions
Google Workspace, Microsoft 365, DNS, MX, cPanel migrations, Zero-downtime transitions
Security & Malware Removal
WordPress Malware & backdoor cleanup, Firewall setup & hardening, Ongoing security monitoring
WordPress Malware & backdoor cleanup, Firewall setup & hardening, Ongoing security monitoring
Cyber Security Consulting
Phishing & ransomware defense, Threat monitoring, Best practices for teams
Phishing & ransomware defense, Threat monitoring, Best practices for teams
Windows Server & ADย
Windows Server setup, configure, management, Active Directory, Domain Users, Groups, Group Policy management, Server Backup & Resotore
Windows Server setup, configure, management, Active Directory, Domain Users, Groups, Group Policy management, Server Backup & Resotore
My Portfolio
My Portfolio
Here are some glimpses of the projects I worked on. Google Sites might blast to store my works, this is why it's just some glimpses here!
Remote IT Support: Windows & Mac
Remote IT Support: Windows & Mac
Need help with remote tech support? I've got you covered! From fixing tricky operating system problems (Windows, macOS) to wrestling with software, hardware, network issues, and those *pesky* printer problems (you know the ones! ๐จ๏ธ), I can handle it. Isn't your webcam, microphone, or display working? No worries, I'm here to solve that too!
Website, Email Setup & Migration
Website, Email Setup & Migration
From Google Workspace to Microsoft 365, or Microsoft to Google? You might also need to migrate data for OneDrive or Google Drive. Are you facing issues with your email? Don't worry, you're in the right place, I'm here to help you! * Setting up Microsoft 365, Google Workspace, Titan, cPanel emails * Email backup, migration, and optimization * Google/OneDrive migration, calendar, and more! ๐
WordPress Malware Removal & Security
WordPress Malware Removal & Security
Website hacked? Malware affected? Getting the dreaded โDangerous site aheadโ warning? Google kicked your site out of search results? Is your computer hacked? PC or Mac infected with malware! Phone acting weird? Gmail or iCloud hacked? Or maybe the Network is compromised? Take a deep breath, I'm here, your go-to WordPress malware fixer and cybersecurity expert.
Synology and TureNAS Management
Synology and TureNAS Management
Synology and True NAS configuration and management, local and Active Directory user authentication, shared folder, QuickConnect, file access from outside office/home network, auto sync, copy and move, troubleshooting issues, etc.
Event and Virtual Meeting IT Support
Event and Virtual Meeting IT Support
I can also provide IT support with online or virtual meetings like Zoom and Google Meet, or Microsoft Teams. Hosting support for webinars and meetings, Tech checks before the big day, Solving audio/video/connection drama in real time
People & Projects: it was a pleasure to work with
People & Projects: it was a pleasure to work with
Over the last 6+ years of my technical support service, it has been a pleasure to work with people on thousands of projects. I can't afford a private Google Datacenter dedicated to me, so this is just a glimpse of some amazing people and projects I've worked with.
What Do Clients Say About Me?
What Do Clients Say About Me?
"Ahmed was so amazing to work with. He was on time, dependable, and really quick on his feet.ย
When I made a mistake that almost cost the entire webinar, his fast thinking approach to the situation saved the day! As an assistant on this project, he showed true dedication and went over and beyond the call of duty.ย
I'm sure he could do anything he put his mind to and will definitely hire him again in the future."
- ๐
๐๐ฏ๐ข๐๐ฃ๐ ๐พ๐ค๐ค๐ฅ๐๐ง, ๐๐ฅ๐ท๐ช๐ด๐ฐ๐ณ๐ช๐ด๐ต | Upwork
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๐๐ฏ๐ข๐๐ฃ๐ ๐พ๐ค๐ค๐ฅ๐๐ง, ๐๐ฅ๐ท๐ช๐ด๐ฐ๐ณ๐ช๐ด๐ต | Upwork
"Ahmed was available and helped me very quick with my malware on my Wordpress webserver.ย
He scanned everything, removed backdoors, updated everything and showed me also additional security problems and how to solve them.ย
I'm glad that he helped me, and my website is working like before. Also I got a big userful document of what he did.ย Also we had always a nice conversation, too. Thank you so much!!!"
- ๐ฟ๐๐ซ๐๐ ๐๐๐ง๐จ๐๐๐๐ฎ, Digitale Medien fรผrs Leben UG | Upwork
- ๐ฟ๐๐ซ๐๐ ๐๐๐ง๐จ๐๐๐๐ฎ, Digitale Medien fรผrs Leben UG | Upwork
"Ahmed was fantastic to work with! He was patient and never gave up until my problem was solved.ย
I appreciated his friendly personality and positive outlook as well.ย ย
I will be using his services again next time I have a tech issue! Thanks Ahmed!"
- ๐๐๐ฎ๐๐ฃ ๐๐ค๐ฌ๐ฃ๐จ๐๐ฃ๐, House of the Rozetree Marketing | Upwork
- ๐๐๐ฎ๐๐ฃ ๐๐ค๐ฌ๐ฃ๐จ๐๐ฃ๐, House of the Rozetree Marketing | Upwork
"I canโt recommend Ahmed enough! My HP Envy on Windows 11 refused to recognize any external microphone, AirPods, Bluetooth headsets, nothing worked. I tried everything: factory reset, Windows refresh, reinstalling drivers, checking settings countless times, even a repair shop. Still no luck. I was ready to give up, but Ahmed came in like a true tech superhero. He went beyond standard troubleshooting, diagnosed the issue, and fixed it! My mic works perfectly now. Highly recommended, and Iโll definitely hire him again! "
- ๐ผ๐๐๐ข ๐๐ก๐๐ซ๐๐ง, Advance | Upwork
- ๐ผ๐๐๐ข ๐๐ก๐๐ซ๐๐ง, Advance | Upwork
"Excellent experience with Ahmed. Easy to work with and remained in communication until the job was completed.ย
My issue with a video card driver was resolved in a timely manner.ย Highly recommended!"
- ๐
๐๐ง๐๐ข๐ฎ ๐๐ค๐ง๐๐๐ฃ, Morgan Systems | Upwork
- ๐
๐๐ง๐๐ข๐ฎ ๐๐ค๐ง๐๐๐ฃ, Morgan Systems | Upwork
"Iโve worked with Ahmed on many projects, workshops, and events, and he always delivers at the highest level. Heโs a true tech expert who can handle complex setups and manage critical situations with calm and precision. Ahmed is professional, dependable, and someone I can always count on to get the job done right. Highly recommended for anyone needing reliable tech support!"
- ๐๐ง๐๐ค๐๐๐ง๐จ๐๐๐ฃ๐ ๐ผ๐ช๐ซ๐, UN Women | CEMS Events
- ๐๐ง๐๐ค๐๐๐ง๐จ๐๐๐ฃ๐ ๐ผ๐ช๐ซ๐, UN Women | CEMS Events
Let's Solve Something Together.
Let's Solve Something Together.
Stay connected with we, because I'm the super coolest tech guy you've ever seen ;)
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