How to Resolve AGI Reject Code IND-031-04

In this article, we will explain what the AGI reject code IND-031-04 means, the common reasons for its occurrence, and steps to resolve it.

What is the AGI Reject Code IND-031-04?

The AGI Reject Code IND-031-04 is an error message that occurs when the adjusted gross income (AGI) entered on a tax return does not match the AGI on file with the Internal Revenue Service (IRS). This error can occur due to several reasons, such as incorrect entry of the AGI or a mismatch in the AGI from the previous year's tax return.

Common Reasons for AGI Reject Code IND-031-04

The following are some of the most common reasons why the AGI Reject Code IND-031-04 may occur:

1. Entering incorrect AGI: The AGI entered on the tax return may be incorrect, leading to a mismatch with the IRS records.

2. Mismatched AGI from the previous year's tax return: If the taxpayer has filed their taxes in the previous year, the AGI entered on the current tax return must match the AGI on the previous year's tax return. If there is a discrepancy, the IRS may reject the tax return.

3. Using the wrong tax form: Using the incorrect tax form can result in an incorrect AGI being entered on the tax return.

Steps to Fix AGI Reject Code IND-031-04

The following are the steps to resolve the AGI Reject Code IND-031-04:

Step 1: Check the AGI entered on the tax return

Double-check the AGI entered on the tax return to ensure it is correct. The AGI can be found on the previous year's tax return or on the IRS tax transcript. If the AGI entered on the tax return is incorrect, correct it and resubmit the return.

Step 2: Request a tax transcript from the IRS

If the AGI entered on the tax return is correct, but the IRS still rejects the tax return, request a tax transcript from the IRS. This can be done by visiting the IRS website and requesting a transcript by mail or online. Once received, double-check the AGI on the transcript and enter it on the tax return.

Step 3: File the tax return by mail

If the above steps do not resolve the issue, it may be necessary to file the tax return by mail. In this case, print the tax return and mail it to the appropriate IRS address, along with any required documentation.

In conclusion, the AGI Reject Code IND-031-04 can be a frustrating error message to deal with while using TurboTax. However, by double-checking the AGI entered on the tax return, requesting a tax transcript from the IRS, and filing the tax return by mail if necessary, users can resolve the issue and successfully file their taxes.