Introduction
Aftermarket software companies and OEMs alike are facing a stiff competition in this evolving market today. After-sales service remains a crucial part of the overall service function where businesses seek to enhance the customer experience through innovation and technology. A lot of aftermarket software in the current market landscape aim to ease the service operations by implementing solutions such a electronic parts catalog software. Through this, the aftermarket industry has brought a new revolution in the market where identification of spare parts has become easy with increased efficiency in the after-sales service processes.
Intelli Catalog is an electronic parts catalog software developed by Intellinet Systems, a leading name in the mobility aftermarket industry. With innovation at its core, Intelli Catalog aims to simplify the order management, streamline the parts identification and management, and improve the efficiency and accuracy in the after-sales service domain.
Intelli Catalog is a solution packed with features and benefits that is enabling OEMs to save costs and streamline their operations. Let us see how.
Intelli Catalog: Features
Multiple Search Options and Easy Parts Identification:
This innovative electronic parts catalog software is both intuitive and easy-to-use. It incorporates multiple options to search by – be it the part number, description of the part, or the model of the vehicle. Due to this feature, users are enabled to search for the parts easily and avoid any delays which could cause losses for the company. This feature also enables the technicians to locate the parts in an efficient manner, provide swift repairs and improve the overall customer satisfaction.
Part Supersession Management:
Part supersession can often be a tiring and time taking activity for OEMs. Intelli Catalog has redefined this system and incorporated means to perform such functions with ease. Parts supersession is simplified in the Intelli catalog electronic parts catalog software and it provides tracking and updating the superseded parts in an effortless way. The OEMs service teams are enabled in identifying the parts superseded and their replacement options and make a comparison to ensure these parts are compatible. This allows OEMs to work in an error-free way and avoid any delays in service.
Part Hotspotting and Highlighting With 2D Diagrams:
Intelli Catalog is a complete electronic parts catalog software that helps manage the entire parts management for you. With the parts Hotspotting feature, parts are easily identified with the help of interactive 2D diagrams. These visual cues are there to highlight the components or parts and showcase a detailed representation of information for the highlighted part. Thus, the accuracy in identification of parts is improved significantly. As there are visual cues for users and the parts are highlighted with 2D diagrams, the troubleshooting process is highly accurate and is improved and the repairs are swift. As such, the experience of the customer for the after-sales is improved significantly.
Storefront Integration for Dealers and Distributors:
Intelli Catalog is a electronic parts catalog software which is built for all the stakeholders of the after-sales service. With this feature, it integrates the dealers and the distributors storefront which provides the access to this software for both from their own online platforms. This improves the efficiency and availability of information for the teams and improves collaboration. Through this integrated mechanism, dealers can place and track their orders and also check for the availability of a specific part or component.
Integration With ERP and DMS:
This spare parts catalog software has the technical prowess and can be integrated with any ERP and DMS systems to enhance the overall productivity. This also enables a data exchange that is seamless in nature and automates various workflows. The processes like inventory, accounting, and order management work in complete synchronization and the operational efficiency of these processes are enhanced significantly.
Order Management and Tracking:
As we have seen that the orders can be managed in an extremely efficient way with this electronic spare parts catalog, this fosters a mechanism to improve the efficiency of processes. The users of this software are enabled to create, manage, and track all their orders and get real-time updates with notifications. This transparent system is responsible for increasing the customer satisfaction and experience.
All Platform Availability and Data Security:
Intelli Catalog, the electronic parts catalog software is available on all the platforms which includes mobile, desktop, laptops, and tablets. With such a strong and diverse availability on platforms, there is an increased accessibility for all the users of this software. In addition to this, Intelli Catalog also boasts of a strong and proficient data security encryption which also has access control features. This means that the data is completely safeguarded and protected from any potential threats and breaches.
Benefits of Intelli Catalog:
Cost Savings:
This spare parts catalog software brings all the processes of parts management under one roof and thus, saves cost for OEMs. They do not need to invest in multiple solutions for specific needs.
Sales Forecasting:
Users of Intelli Catalog can get real-time data and insights from this application. This makes the forecasting of inventory and sales even easier for the teams.
Aftermarket Sales Boost:
Intelli Catalog provides users with accurate recommendations which are relevant and can enable OEMs to drive aftermarket sales.
Low Cost of Maintenance:
The costs for maintaining Intelli Catalog are minimal which makes this solution a long-lasting one for OEMs.
Error Free Processes:
With automation at its core, Intelli Catalog automates manual processes and tasks which makes this solution error free and accurate.
Conclusion
Intelli Catalog, an intelligent electronic parts catalog software is highly innovative and intelligent which brings in diverse features. This application can be integrated seamlessly which improves collaboration and enhances operational efficiency for dealers and distributors alike. Such collaboration enables OEMs to improve their after-sales customer experience and achieve milestones in the aftermarket industry.