PRIVACY POLICY

Effective Date: 11-04-2026

1. Introduction

Adhidoc (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using Adhidoc, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Profile details

b. Health-Related Information

• Medical reports and documents uploaded by users

• Consultation details shared with doctors

c. Device & Usage Information

• Device type and operating system

• App usage data

• Log information

d. Audio & Video Data

• Camera and microphone access is used strictly for live video consultations.

• We do not record or store video/audio calls unless explicitly stated and consented.

3. How We Use Your Information

We use your information to:

• Provide and manage doctor–patient consultations

• Enable secure video communication

• Improve app functionality and user experience

• Send notifications (appointments, updates)

• Provide customer support

4. Permissions We Use

AdhiMeds may request the following permissions:

• Camera – for video consultations

• Microphone – for audio communication

• Notifications – for appointment alerts and updates

• Photo/Files (optional) – to upload medical reports

These permissions are used only for the intended purpose and not for unauthorized access.

5. Data Sharing & Disclosure

We do not sell your personal data.

We may share data only in the following cases:

• With doctors for consultation purposes

• With service providers (e.g., video services like Agora)

• When required by law or legal processes

6. Data Security

We implement appropriate security measures to protect your data, including:

• Encrypted communication

• Secure servers and access controls

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Comply with legal obligations

Users may request deletion of their data.

8. Your Rights

You have the right to:

• Access your data

• Update or correct your information

• Request deletion of your data

To exercise these rights, contact us at:
support@adhimeds.in

9. Children’s Privacy

AdhiMeds is not intended for children under 13. We do not knowingly collect data from children.

10. Third-Party Services

Our app may use third-party services such as:

• Firebase (analytics, notifications)

• Agora (video communication)

These services have their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: adhivedhameds@gmail.com
Company: ADHI VEDA PHARMACEUTICAL PVT. LTD

13. Consent

By using ADHIDOC, you consent to this Privacy Policy.