ADA‑Compliant PDF Remediation - (617) 909-0564

Service Focus: ADA-Compliant PDF Remediation

At Iterators, your privacy matters. This Privacy Policy explains how we collect, use, and protect the personal and document-related information we receive in the course of providing ADA-compliant PDF remediation services.

By using our website or engaging with our remediation services, you agree to the practices outlined below.

When you submit documents to Iterators for remediation, we may collect:

• Contact information (name, email, phone number)

• Company or organizational details

• Document metadata and content (including potentially sensitive or proprietary data)

• Accessibility audit results

• Payment or billing information (if applicable)

We do not collect personal information unless you voluntarily provide it.

We use your information strictly for purposes related to ADA-compliant PDF remediation, including:

• Analyzing and remediating PDF documents

• Generating accessibility reports or compliance statements

• Communicating project updates and timelines

• Internal quality control and training

• Billing and invoicing

We do not sell, rent, or share your information with unrelated third parties.

We understand that PDFs often contain sensitive, confidential, or proprietary content.

Iterators take data confidentiality seriously by:

• Signing Non-Disclosure Agreements (NDAs) upon request

• Restricting document access to authorized remediation staff

• Using secure, encrypted file storage and transfer protocols

• Automatically deleting project files after a defined retention period (typically 30–60 days)

We retain client documents and related data only as long as necessary to:

• Complete remediation tasks

• Provide quality assurance

• Meet legal or accounting obligations

After this, files are securely deleted from our servers unless otherwise agreed in writing.

We maintain administrative, physical, and technical safeguards to protect your data, including:

• Encrypted communications (HTTPS/SSL)

• Password-protected internal systems

• Secure file upload and download portals

• Regular security audits

While we follow industry best practices, no system is 100% secure. We encourage clients to avoid submitting documents with Social Security numbers, credit card info, or HIPAA-sensitive data unless essential and pre-arranged.

To assist with PDF accessibility validation, we may use trusted third-party tools such as:

• Adobe Acrobat Pro

• PAC 3

• CommonLook Validator

These tools are used in-house only. No data is shared externally unless under NDA or as part of a contractual agreement.

You may request:

• A copy of any data we have collected from you

• Correction or deletion of that data

• A record of who has accessed your documents (when applicable)

Please email privacy@iteratorshq.com with your request. We'll respond within 10 business days.

Our website may use cookies for performance monitoring and to improve user experience. These cookies:

• Do not collect personal document data

• May be disabled via your browser settings

We also use analytics tools (e.g., Google Analytics) to measure traffic, which may collect anonymized browser data.

If your organization has a signed agreement or NDA with Iterators, those terms supplement this privacy policy. In case of conflict, the signed agreement takes precedence.

We may update this policy from time to time to reflect changes in laws or services. Updates will be posted on our website with the new effective date.