Embedded Files
Our Stakeholders
Our Stakeholders
The Voice of the Customer
The Voice of the Customer
Concern 1
Concern 1
"Schools don't want to be branded as a school that is afraid of having a shooting"
Answer
Answer
We won't over brand it or make it flashy, focus on making it compact and not easily noticeable.
Concern 2
Concern 2
"Prevention is better than being reactive but if someone wanted to get a gun into the school, they would"
Answer
Answer
Work in collaboration with currently existing systems, such as metal detectors, to see if we can avoid the problem altogether.
Concern 3
Concern 3
"Teachers should focus on teaching, not on this system"
Answer
Answer
The system should only be accessible by law enforcement and a school security staff, but otherwise kept autonomous.
Concern 4
Concern 4
"Sometimes the shooter blends in with the crowd on the way out and pretends he didn't do it"
Answer
Answer
The system must be able to track the shooter and keep video of the tracking so that it can be easily retraced to him/her.
Concern 5
Concern 5
"On average, an active shooter shoots a person once every 15 seconds"
Answer
Answer
Including a form of deterrent should be able to extend this time to longer than 15 seconds to reduce the number of shots before police arrive.
Concern 6
Concern 6
"A 7 minute response time for police to a shooting is considered a long time"
Answer
Answer
An instantaneous alert to police should bring down this time, instead of having someone call and explain the situation.
Concern 7
Concern 7
"The shooter typically wants a 'target-rich' environment"
Answer
Answer
The system should work just as well in a high-density area.
Concern 8
Concern 8
"Pepper spray won't kill you but it's a huge liability to schools if it does not work perfectly"
Answer
Answer
We must either have a high degree of confidence in its accuracy, or avoid using it altogether.
Concern 9
Concern 9
"If students know about the active deterrent aspects of the system, they may try to sabotage it, pull pranks with it, set it off intentionally, and so on"
Answer
Answer
The installed units should be fairly discreet and hard to tamper with (hard to reach, sheltered, etc.). There should also be regulations in place for tampering with any of these devices.
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