ACE is open for tutoring on September 8th!
Need help with Blackboard, email, Zoom, or other Internet or computer applications? You've come to the right place!
Technology basics
PC/Windows
Apple Mac
Chromebook
Blackboard Ultra support videos
Blackboard Assist: Explore services at MCC
(also may be available as a module in some course Blackboard shells)
For more help with finding your courses on Blackboard, watch this video.
For more Blackboard tips, go to the Blackboard Student Help Center website.
All students have a digital MCC account attached to your A number and a password of your choosing.
Wi-Fi: Wireless Internet access through your MCC credentials
Virtual Desktop: MCC desktop setup, accessible from any computer
From the myMCC portal (see below), search for and select "Academic Virtual Desktop", then select "Omnissa Horizon Web Client", then log in with your A number and password, then select "Student Virtual Desktop"
Make sure to save your work on OneDrive, Google Drive, or a flash drive before you sign out!
Online portal with access to email, Blackboard, registration, MCC resources, and more
To find resources: Search "student services" and explore results
Bookmark your favorites using the heart icon on the bottom right of each link!
Link: myMCC Portal
Student email, as well as free access to Microsoft Word, Excel, PowerPoint, OneDrive, and more
FAQs for Microsoft Outlook (email): Email FAQs
FAQs for Microsoft OneDrive (online cloud storage): OneDrive FAQs
Zoom: Software for online meetings, courses, and office hours
Google Workspace: Similar to Microsoft Office; includes apps such as Drive, Docs, Slides, and Sheets
Perusall: Software used by some professors for reading and annotating textbooks
Having trouble with your MCC account?
Self-service support: servicedesk@middlesex.edu
You can also come to the IT office on either campus for in-person support.
Tips for using OneDrive (and other Microsoft Office apps)
How to join a Zoom meeting
Many professors require digital submissions of work, but often times this work is handwritten. Read on to find ways you can scan your work into one digital PDF to submit digitally.
Apple devices: Notes app
Android/Google devices: Google Drive app
Other free mobile apps allow you to scan papers into PDFs as well, such as Adobe Scan and Genius Scan (Apple or Android/Google).