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Monday through Friday:
6:00 AM to 6:00 PM Pacific Time
9:00 AM to 9:00 PM Eastern Time
Saturday:
6:00 AM to 3:00 PM Pacific Time
9:00 AM to 6:00 PM Eastern Time
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Enterprise Product Details:
QuickBooks Enterprise version and year (e.g., Enterprise 24.0)
Release number (press F2 in QuickBooks to view)
License number and product number
Number of user licenses purchased
Industry edition (Contractor, Manufacturing, Nonprofit, etc.)
Subscription Information:
Enterprise subscription tier (Silver, Gold, Platinum, Diamond)
Account holder name and email address
Subscription renewal date
Active add-on services (Advanced Inventory, Advanced Pricing, etc.)
Technical Environment:
Server operating system and version
Workstation operating systems
Network configuration (peer-to-peer or server-based)
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Number of active users
Database Server Manager version
Problem Details:
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Screenshots of errors or unexpected behavior
When the issue first occurred
Steps that reproduce the problem
Troubleshooting already attempted
Impact on business operations
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RECOMMND TO READ: QUICKBOOKS PREMIER SUPPORT PHONE NUMBER
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QuickBooks Enterprise users encounter specific error codes and issues that require specialized knowledge. When you call 1-888-394-9046, representatives can quickly resolve:
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When calling 1-888-394-9046, representatives may offer secure remote screen sharing, allowing them to view your screen directly, diagnose issues visually, and even take control (with permission) to implement solutions.
Access industry-specific forums where Enterprise users share solutions, but for immediate technical support, calling 1-888-394-9046 provides faster, more reliable assistance.
Available through your Intuit account, chat support offers text-based assistance, though complex Enterprise issues are often resolved more efficiently through phone support at 1-888-394-9046.
Submit support tickets through your Intuit account, though response times are typically slower than calling 1-888-394-9046 directly.
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For shorter wait times when contacting 1-888-394-9046, call early morning (6:00-8:00 AM Pacific) or late afternoon (4:00-6:00 PM Pacific) when call volume is typically lower.
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