By using GrabGo, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information
Name, phone number, email address, and delivery address.
b) Non-Personal Information
Usage data (e.g., pages viewed, app activity, order preferences).
c) Location Data
Real-time location data to deliver your orders efficiently.
2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders.
To communicate with you regarding your orders, offers, and updates.
To improve our services and user experience.
To prevent fraud, unauthorized access, and illegal activity.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data:
With third-party vendors and delivery partners to fulfill your orders.
With payment processors to facilitate secure transactions.
With legal or regulatory authorities, if required by law.
4. Your Rights
You have the right to:
Access and update your personal information.
Delete your account and associated data, subject to legal obligations.
Opt out of promotional communications at any time.
To exercise your rights, contact us at [grabgohelp@gmail.com].
5. Cookies and Tracking
We use cookies and similar technologies to:
Enhance your browsing experience.
Analyze website and app performance.
You can control cookies through your browser settings.
6. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date."
8. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
GrabGo Customer Support
Email: [grabgoinminutes@gmail.com]
Phone: [ +91 6387679946]
Welcome to GrabGo, your one-stop solution for quick and reliable delivery services. Born with the vision to transform everyday shopping into a seamless experience, we proudly serve Tier 2 and Tier 3 cities with our 15-minute delivery promise.
At GrabGo, we understand the hustle of modern life and the importance of convenience. Whether you need groceries, snacks, or daily essentials, our mission is to bring them to your doorstep faster than you can imagine.
We started GrabGo with a simple idea: to make life easier for people in growing cities where convenience often takes a backseat. Recognizing the need for a fast and customer-centric delivery platform, we set out to bridge the gap and redefine how you shop locally.
Speed: Get your essentials in just 1 minutes.
Variety: From fresh produce to packaged goods, we have it all.
Affordability: Great service doesn’t have to cost a fortune.
Customer-First Approach: Your satisfaction is at the heart of everything we do.
To empower communities by providing quick-commerce services tailored to their needs, ensuring quality, speed, and convenience for every household.
To become the most trusted quick-commerce platform in India, starting from Tier 2 and Tier 3 cities, and to create a ripple effect of convenience across the country.
Welcome to GrabGo! By using our services, you agree to the following terms:
1. Eligibility: You must provide accurate delivery information and be available to receive the order at the specified address.
2. Order Placement: Once placed, cancellation considered only when it is being cancelled within 5 minutes.
3. Payment: We only accept Cash on Delivery (COD). Please ensure you have the exact amount ready at the time of delivery.
4. Delivery:We aim to deliver orders promptly, but delays may occur due to unforeseen circumstances
If delivery fails due to your unavailability, we may cancel the order.
5. Returns: We do not accept returns unless the product is damaged or incorrect.
6. Misuse: We reserve the right to deny services if we suspect misuse or fraudulent activities.
7. Privacy: Your personal information will only be used to process and deliver your orders.
For any questions, contact us at:
Email: [grabgoinminutes@gmail.com]
Phone: [+91 6387679946 ]