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Usability Report
Usability Report
Context: Originally created in Fall 2024 for Research Methods in Technical and Professional Communication at Carnegie Mellon University.
Audience: This report is directed at (hypothetical) executives at Fitch Manufacturing who are able to make the changes proposed within the document.
Purpose: To present data on why a current document is problematic and to propose a new document that will help solve the issues.
Considerations: In this report, I needed to present technical information about professional writing, usability testing, and basic statistics, on which the audience likely has varied levels of understanding. The report needed to be clear and persuasive on why the current document was ineffective and why my revised document would be more effective. In order to do this, I included tables and charts throughout, using consistent color-coding and thorough descriptions of figures so the audience could interpret the findings without reading all of the text.
Revision Paper
Revision Paper
Context: Originally written in Spring 2024 for the course Style at Carnegie Mellon University.
Audience: The primary audience of this assignment was the author of the original piece that I was assigned to revise. The secondary audience of this assignment was my professor.
Purpose: In this assignment, students were given a (fake) notice from the New York City Board of Health and Hygiene. We were then tasked to explain to the author of the original text why it was inaccessible and provide a revision of the document.
Considerations: While drafting, I kept the audience in mind. Though the original author was an expert in his field (health research), he may not be familiar with stylistic terms and issues, so it was important to both provide a definition and explain why these are important. Additionally, I had to keep the tone of my writing in mind, as it is important not to alienate and attack the author. I also thought carefully about the design of the documents, specifically the use of headings, as to make it an easier document for users to navigate.
Writing and Tutoring Center Promo Video Script
Writing and Tutoring Center Promo Video Script
Context: Originally written in Spring 2022 while working as a writing tutor at the Writing and Tutoring Center (WTC) at Saint Mary’s College (SMC).
Audience: This promotional video is aimed at current SMC undergraduates, especially those who have not used the WTC before.
Purpose: To educate learners on what the WTC does and to announce the newly-established subject-area tutoring.
Considerations: In order to make the WTC feel approachable, I—with the help of my supervisor—decided to maintain a “moderately goofy” tone. This tone allowed us to inform in a funny way without making a mockery of the WTC. To accomplish this, I decided to model the script after corny infomercials.
Context: Originally created in Spring 2021 for the course Colloquium IV: Modern at Saint Mary’s College. This project asked students to analyze themes of displacement throughout the modern era. I decided to focus on the interaction between the American Dream and assimilation as well as the ways the American Dream is harmful to immigrants and natural-born citizens.
Audience: The audience for this assignment was my professor.
Purpose: To inform website users of the harmful effects of assimilation and the American Dream, both using real and fictional examples across different mediums.
Considerations: In this assignment, students were expected to use texts and art that had been previously discussed in class, as well as materials from the archives at Saint Mary's College. In addition to these required materials, I included sources and media that I had previously encountered that furthered my analysis. Additionally, since this is a website, I had to consider the ways that text, images, and other forms of media interacted as well as how viewers could interact with and navigate through the site itself.
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