A comprehensive customer behavior analysis aimed at identifying purchasing patterns, understanding spending trends, and evaluating how different factors influence sales.
Cleaned and processed raw data using the Pandas library.
Created age groups and converted textual data into numeric values for deeper analysis.
Ran SQL queries to answer key business questions such as comparing subscriber vs. non-subscriber spending, and analyzing the impact of discounts and ratings.
Designed a Power BI dashboard featuring KPIs and interactive slicers.
Subscribers spend 25% more than non-subscribers.
The clothing and accessories category generates the highest revenue.
Discounts increase the number of orders but reduce revenue per transaction.
Invest more in acquiring and retaining subscribers.
Boost and promote top-selling categories like clothing and accessories.
Use smart, limited discounts to raise orders without hurting margins.
Add simple loyalty perks to increase subscriber spending