A self–motivated person, with a passion for improving acquired and inherent skills to aid in the achievement of organizational goals. 

Skills

•      6 plus years of progressive customer service experience

•      Proficient in Microsoft Office Suite- Word, Excel, PowerPoint, Project

•      Proficient in Adobe Creative Suite- Ai, Ps, Xd

•      Proficiency in Figma

•      Proficient in WordPress Content Management System

•      Python (Beginner)

•      Ability to work effectively on a team

•      Dedicated to meeting deadlines and the needs of the organization

•      Strong organizational, interpersonal, and problem-solving skills

Work experience

June 2024 –  Present
World Bank Group - Corporate Procurement  - Washington, D.C  
Web Re-Design Consultant (Intern) 

• Managed the rebranding and restructuring of the department intranet website to enhance operations effectively. 

• Executed a comprehensive rebranding strategy with cross-functional teams to create a user-friendly website for procurement
  
  

Sep. 2023 –  Present
Center for Real Estate and Urban Analysis (GWU) - Washington, D.C  
Communications & Marketing Specialist  

• Spearheaded the rebranding of the center's website to reflect the organization's vision and mission effectively

• Collaborated with cross-functional teams to create and implement a comprehensive rebranding strategy

Oct. 2021 –  Jul. 2023
ePareto Information Systems -  Accra, Ghana  
Manager  

• Led a team of 7 developers and project managers to create websites and mobile applications

• Formulated and Implemented a website maintenance system for routine checks, decreasing downtime rate to 80%

• Created mock-ups, use cases, and project specification documents for 20+ web and mobile application projects

• Managed 70% of the client base and maintained relations; checked the day-to-day activities of the support team to complete support services

Dec. 2017 – Oct. 2021

ePareto Information Systems - Accra, Ghana 

I.T. Project Manager     

• Developed 90% of user experience and interfaces for web and mobile applications using Adobe Xd and Figma

• Managed digital marketing communications campaigns for clients and company; scaled content engagement from 500 to 5,000 a week on client's social media platforms. Designed 95% communicative artworks for social media post

• Trained clients on website content editing. Facilitated content management services for 20+ clients monthly

May 2015 – Dec. 2017
Lucid Communication Ltd. - Accra, Ghana  
Project Coordinator     

• Produced a business development plan with the team for an in-house brand Urbanbox (an online grocery store); attracted 500+ interested subscribers in a month

• Designed, coordinated, and supervised operational activities for Urbanbox; restocked 20+ product lines and prepared for weekly farmers' market activities

• Solicited 85% of weekly sales and drew route plans for delivery. Coordinated marketing events to ensure 85% of visitors were well-informed about Urbanbox                        

Oct. 2013 – May. 2015
Primus Advertising Ltd. -  Accra, Ghana

Assistant Production Manager             

• Scouted and established cordial relationships with 20+ print and signage vendors

• Outsourced and negotiated 70% of production works to vendors, making sure prices are within budget

• Planned and organized works appropriately with 10+ vendors to ensure the timeline was met without compromising on the quality delivered to clients. 

• Supervised 60% of monthly on-site productions; car branding, billboards, signage, etc.

Education

• Python Programming, Information Systems Management, and Information System Development & Analysis

• Multimedia (Video Production, Interaction Design and Animation)
  
  

• Best graduating student class of 2009
• Garment technology, pattern technology, creative design, and textiles

Certifications

Mckinsey Forward Program 

June 2023    

Digital Ad Degree

Feb 2023 

Google UX Design Certificate

Nov 2022

 
AWS Certified Cloud Practitioner

Oct 2021 

Google Digital Marketing

Jan 2021