Party Equipment Rental Service in Eastern Shore, MD

Placing an order is quick and easy. You can browse available rentals on our website and use the online booking system to select items and check availability. Once your order is submitted, our team will review it and contact you to confirm the details. If you have any questions or need help choosing the right items, our customer service team is happy to assist. We recommend booking in advance, especially during peak seasons, to ensure your desired items are available.

Our team provides delivery, professional setup, and timely takedown of all rental items. We’ll coordinate with you beforehand to confirm setup instructions and ensure we have clear access to the event site. Items like tents, inflatables, and large equipment are securely installed and inspected for safety. Once the event is over, we return at the agreed time to dismantle and remove the rentals. Our goal is to make your event as stress-free as possible from start to finish.

We recommend booking your rentals as early as possible, especially during busy seasons such as spring and summer. Early booking allows for better availability and more time to coordinate details for your event. While we do accept last-minute requests when possible, availability may be limited depending on inventory and delivery schedules. For significant events or custom packages, additional lead time ensures smoother planning. Our team is always ready to help you secure everything you need.

We understand that the weather can be unpredictable, especially for outdoor events. If you’re concerned about rain or wind, we recommend discussing backup options with our team at the time of booking. Some items are weather-sensitive and may need to be rescheduled or adjusted for safety. Our team monitors conditions closely and will work with you to determine the best course of action. Customer safety and equipment protection are always our top priorities.

Yes, all of our rental items are thoroughly cleaned and sanitized before and after each use. We follow strict hygiene protocols to ensure that every piece of equipment arrives at your event in excellent condition. Inflatables, tables, chairs, and all high-touch surfaces are disinfected using professional-grade cleaning products. Our staff is trained to inspect each item for cleanliness and safety during setup. Your health and satisfaction are always essential to us.

We understand that event plans can sometimes change. If you need to make adjustments to your order, please contact us as soon as possible. Changes can usually be accommodated if notice is given well in advance of the delivery date. Cancellations may be subject to specific policies, depending on how close they are to the scheduled event. We always strive to be flexible and understanding to help meet your needs.

We strongly recommend that someone be present during both delivery and pickup to ensure smooth coordination. Having a point of contact on-site allows our team to confirm setup details, placement of items, and access to the event space. If you cannot be present, please let us know in advance so we can arrange proper instructions. For safety and liability reasons, certain items may require a signature upon delivery. Communication ahead of time ensures a seamless process.

Absolutely. Safety is a core priority, and all of our inflatables and party equipment meet or exceed industry safety standards. Items are inspected for structural integrity, properly anchored, and set up on appropriate surfaces. We also provide clear usage guidelines and recommend adult supervision for children's activities. If needed, attendants can be arranged to help monitor inflatables during your event. Our team is committed to providing safe and enjoyable experiences for all guests.

Some rentals, especially inflatables and concessions, require access to electricity. We’ll let you know exactly what’s needed when you place your order, including any extension cords or power outlets required. For areas without reliable electricity, we also offer generator rentals as an option. Our team will review your event setup in advance and guide you through any necessary preparations. Ensuring the proper setup keeps everything running smoothly on event day.

Yes, many of our rental items are suitable for both indoor and outdoor use. When planning an indoor event, it’s essential to consider ceiling height, space dimensions, and access points for delivery. Our team can help you choose items that work well within the space and layout of your venue. Whether it’s a school gymnasium, banquet hall, or community center, we’ll ensure the rentals fit and function as needed. Just let us know the details, and we’ll handle the rest.