Effective Date: 2026
Aawaraa (“we”, “our”, or “us”) provides tourism and city exploration services including booking of travel experiences, tours, and local services. This Privacy Policy explains how we collect, use, and protect your information when you use the Aawaraa mobile application.
1. Information We Collect
When you use the Aawaraa app, we may collect the following information:
Account Information
Name
Phone number
Email address (if provided)
Booking Information
Service bookings
Vendor and customer information
Booking history
Payment Information Payments are processed through third-party payment providers such as Razorpay. Aawaraa does not store your credit/debit card details.
Images and Media Users may upload images when listing or booking services. These images are stored securely using cloud storage services.
Device Information We may collect limited device information such as device type, app version, and system logs for app performance and troubleshooting.
Notifications The app may send notifications regarding bookings, updates, and service information.
2. How We Use Your Information
We use your information to:
Create and manage your account
Process bookings between customers and vendors
Enable payments through secure payment gateways
Provide notifications and updates about bookings
Improve app performance and user experience
Provide customer support
3. Data Storage and Security
User data is stored securely using trusted cloud services such as Firebase. We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure.
4. Third-Party Services
The Aawaraa app uses third-party services including:
Firebase (Authentication, Database, Notifications)
Razorpay (Payment processing)
These services may collect information according to their own privacy policies.
5. Data Sharing
We do not sell or rent your personal information. Information may only be shared:
Between customers and service vendors for booking purposes
With payment providers to process transactions
When required by law
6. Children’s Privacy
Aawaraa is not intended for children under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the application or on our official page.
8. Account Deletion
Users can request account deletion by sending an email to:
adityanarayanrai@gmail.com
Please include your registered email in the request.
We will delete the account and associated data within 7 days.
9. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
Email: aditynarayanrai@gmail.com