Privacy Policy
Effective Date: 1 December 2025
Welcome to Aadya Pay. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how Aadya Pay (“we”, “our”, “us”) collects, uses, discloses, and safeguards your information when you use our mobile application and services.
By using Aadya Pay, you agree to the collection and use of information in accordance with this Privacy Policy.
1. About Aadya Pay
Aadya Pay is a digital platform providing multiple services and products, including but not limited to:
Mobile, DTH, and other recharge services
Hotel and taxi booking services
Product shopping
Dairy and bakery products
Fruits and vegetables
Nearby vendor search for products and services
My Orders page and settings menu
Wallet services
Refer and Earn program
User chat and communication features
Our goal is to provide products and services at very affordable prices directly to customers.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Mobile number
Email address
Address and location details
Profile information
b. Transaction Information
Recharge, booking, and order details
Wallet balance and transaction history
Payment-related information (processed securely via third-party payment gateways)
c. Location Information
To show nearby vendors, services, and products (with your permission)
d. Communication Data
Chats between users and vendors
Customer support messages
e. Device & Usage Information
Device type, operating system, app usage data
IP address and log information
3. How We Use Your Information
We use your information to:
Provide and manage our services and products
Process orders, bookings, and payments
Enable wallet, refer & earn, and chat features
Show nearby vendors and relevant services
Improve app performance and user experience
Communicate updates, offers, and support responses
Prevent fraud and ensure platform security
4. Sharing of Information
We do not sell your personal information. We may share information only in the following cases:
With trusted vendors and service providers to fulfill orders or services
With payment gateways for secure transactions
With legal authorities if required by law
With technology partners for app functionality and maintenance
All third parties are required to protect your information.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no method of electronic transmission is 100% secure.
6. User Rights
You have the right to:
Access and update your personal information
Request deletion of your account (subject to legal requirements)
Opt out of promotional communications
You can manage most of these through the app’s settings menu.
7. Children’s Privacy
Aadya Pay services are not intended for children under the age of 18. We do not knowingly collect personal data from children.
8. Third-Party Links & Services
Our app may contain links or integrations with third-party services. We are not responsible for the privacy practices of those third parties.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting in the app. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: support@aadyapay.com