Privacy Policy for Astha
**Effective Date:** May 16, 2026
**Last Updated:** July 24, 2026
This Privacy Policy describes how **ArcticSoft99** ("we," "us," or "our") collects, uses, and shares information when you use our mobile application, **Astha** (the "App").
We are committed to protecting your privacy. By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy.
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## 1. Information We Collect
To provide a seamless e-commerce shopping and on-demand ride-sharing experience, we collect specific personal information from you during account registration, checkout, ride requests, or standard app usage.
### A. Personal Identification Information
* **Google Account Data (Gmail):** When you log in via Google Sign-In, we collect your email address linked to your Google account to authenticate your identity.
* **User & Rider Profile Details:** We collect your Name, Phone Number, manage ride bookings, and contact you regarding service updates.
### B. Location Data (For Ride-Sharing & Deliveries)
* **Precise Location Data:** To match customers with nearby riders, calculate exact ride distances, and provide pickup and drop-off navigation, Astha collects precise location data (GPS latitude and longitude) while the App is open and in use.
* **Foreground Usage Only:** Location data is collected **only while the App is active on your screen**. We do **not** track or collect your location in the background when the App is closed or minimized.
* **In-App Disclosure:** Before collecting location data, the App presents a prominent in-app disclosure explaining its purpose and requesting your explicit consent.
### C. Automatically Collected Data
* **FCM Device Tokens:** We automatically collect your Firebase Cloud Messaging (FCM) token to deliver transactional updates (order status, ride dispatch alerts) and occasional service announcements.
### D. Guest Login
If you choose Guest Login, you can browse store products without providing personal identification. However, completing an e-commerce order or booking a ride requires a name, phone number, and location/address details to fulfill the request.
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## 2. Third-Party Services and Libraries
The App utilizes trusted third-party SDKs and service providers to optimize performance and deliver core functions:
* **Google Play Services / Google Sign-In:** For secure user authentication.
* **Google Maps API & Location Services:** To render maps, select pickup/destination points, and calculate distance routes.
* **Firebase Cloud Messaging (FCM):** For real-time push notifications.
* **Google Play In-App Updates:** To keep your app updated to the latest secure version.
* **Volley & Glide:** Internal libraries used for network requests (HTTPS) and image rendering. These libraries do not independently store or share your personal data with third parties.
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## 3. How We Use Your Information
We use the collected data strictly for the following operational purposes:
* **Account Management:** Authenticating users and securing account access.
* **E-Commerce Fulfillment:** Processing, packaging, shipping, and delivering orders to your designated address.
* **Ride-Sharing Services:** Matching customers with nearby riders within a 5 km radius, calculating distance-based fares, and updating ride statuses in real time.
* **Communication:** Delivering critical order receipts, ride notifications, and support alerts.
* **App Optimization:** Maintaining overall app stability, security, and performance.
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## 4. Data Retention and Strict Account Deletion Policy
We retain your personal data only as long as necessary to provide services or comply with legal requirements.
### Permanent Data Erasure On Account Deletion
In full compliance with Google Play's User Data & Account Deletion Policy, Astha provides a dedicated option within the App settings to delete your account.
> **Important:** When you delete your account inside the App, all associated user data—including your name, email, phone numbers, saved addresses, rider profile/vehicle data, location history logs, and FCM tokens—is **immediately and permanently purged** from our server database. No personal identifying information or usage history is retained.
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## 5. Security of Your Data
We take administrative and technical precautions to safeguard your personal information. Data transmitted between the App and our backend servers is encrypted in transit using Secure Sockets Layer (SSL/HTTPS). However, please note that no method of transmission over the internet or electronic storage is 100% secure.
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## 6. Children's Privacy
Our App is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided personal data, we immediately delete it from our servers.
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## 7. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect app updates or regulatory changes. Any modifications will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
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## 8. Contact Us
If you have any questions, concerns, or data erasure requests regarding this Privacy Policy, please contact us at:
* **Email:** shuvo99771@gmail.com
* **Developer Name:** ArcticSoft99