Pentagon 9/11 Memorial Docent Resources

The links above point to the following:

• Docent Toolkit. Enter Your Hours is a spreadsheet for recording docent time spent at the Memorial along with (optional) information about group interactions |  Fact Sheet is a summary of information about the Pentagon, the Memorial, and 9/11 events gleaned from primary sources | Visitor FAQ provides a compendium of Frequently Asked Questions along with answers to those questions | Working with Student Groups provides suggestions when interacting with such groups along with links to educational resources.

• Visitor Content. Audio Tour Info is a summary of how the audio tour works via a web interface, which plays the same audio as that which visitors can hear when they call the number on the back of the information card | Audio Tour is a link to the web interface described in the Audio Tour Info document; listeners can either call the number on the back of the Information Card [(202) 741-1004] OR use the web interface on any internet-connected device to listen to the short (12-minute) or long (25-minute) versions of the audio tour, which are referred to as "Stop 1" and "Stop 2," respectively, for people calling in |Long Audio Tour is a link to the long (25-minute) multimedia version of the tour that is hosted on Vimeo | Information Card is a digital reproduction of the printed cards that are available to visitors near the Memorial entrance.

• Deep Dives. Provides detailed summaries of the following books: Firefight: Inside the Battle to Save the Pentagon on 9/11 (still in progress) | The Looming Tower: Al-Qaeda and the Road to 9/11 (complete) | The Pentagon: A History (up next).