Hi is this _____ (first name)? Hi _______, this is _________. I’m not sure you know me personally, but I was talking to ________ (friend, relative) the other day and she brought up your name. Did she tell you I would be calling?
If no: Hmmm. OK. well, maybe I beat her to it.
Well, ________ and I were talking, and your name came up because she said you might be nice enough to help me out. I’m a student at _________, studying _______. Right now, I’m in a scholarship program to help pay for school and, at the same time, build some communication skills and build my resume.
My assignment is to complete 100 appointments. — I had an appointment with (____________), and she suggested that you would be a good person to ask. What makes it great is that you don’t have to buy anything, or even be interested in anything, because I get credit just for the visit.
I need _____ more appointments by ______.
IN-PERSON: I plan to be in your area on ____________, and I have an opening at ____________ and another one on ____________ at _______________. Which one of those times works better for you?
Great! Thank you so much. Let me get your address...I have a GPS, but I like to get directions anyway, just in case.
VIRTUAL: The appointment would be over Zoom, and I have an opening at ____________
and another one on ____________ at _______________. Which one of those times works better for you?
Great! Thank you so much. I’ll email you a Zoom link about 10 minutes before we meet.
What’s your email address?
(REPEAT DAY and TIME) - Great! Thanks a ton! This really means a lot to me!
(If they are in a long-term relationship, make sure to ask for BOTH to be present for the demo, so say the next line:)
It work's best if both you and _(partner/spouse)_ do this with me together. Is this a time that _(partner/spouse)_ will be available also?
(Smile) Thanks so much for helping me with this! I’m really looking forward to catching up.
I'm booking my appointments back to back to hit my goal, so are you sure this is a good time? Thank you so much!
Great! I'll send you the link about 10 minutes before the we start, then I'll call/text when it's time to meet on the ZOOM.
This is a big deal for me so I appreciate you. Thanks so much. Bye.
Not interested
I can totally understand and that’s great. It’s even better if you’re not interested because that way it will probably take even less time. (____________) liked it and I’ll make sure we have fun. And So would __________ be good or is __________ better?
I’m busy
I can totally understand and that’s great. It doesn’t take long and the busiest people give the best opinions. (____________) liked it and I’ll make sure we have fun. So would __________ be good or is __________ better?
Call me later
I can totally do that. Thanks for being willing to help me out. It sounds like you are pretty busy right now and that’s great because the busiest people give the best opinions. (____________) liked it and the main reason I’m calling today is because I really need to get in FOUR appoints in the next THREE days. Could you squeeze me in early in the morning at 7:30am or would later at night work after 9pm be better?
How long will it take?
That’s a great question and thanks for being willing to help. It’s hard to say exactly how long it takes because it depends a lot on how many questions people might ask? The official "presentation" part of the appointment is about 28-35 minutes. So would __________ be good or is __________ better?
What are you selling?
That’s a great question and thanks for being willing to help. Remember that you don’t have to buy anything because I get credit just for the visit. The product I get to share is called CUTCO. Have you heard of it?
… I have CUTCO
Great! How long have you had it? That’s perfect, and even better. It won’t take as long and your opinion will really be important! So would __________ be good or is __________ better?
Never heard of it. What is it?
You haven’t? Ok well CUTCO is some really nice things for the kitchen. You probably are all set with kitchen stuff, that’s why I get credit just for the visit. So would __________ be good or is __________ better?
The Phrase That Pays...
“Mrs. Jones. I know you’re probably really busy but I need to do ______ appointments by __________ in order to hit my goal. Is there any way you can squeeze me in on _______ or is _________ better for you?”
“Hi _____, my name is __________ and I’m calling because __(referral)__ said I should give you a call. and I'm a college student at _________ and I'm working to earn a scholarship. We only need about a three minute phone call to find out if you can help. So call or text when you have few minutes. If I don't hear from you, I'll just keep trying until we connect. Have a great day!"
If someone doesn't answer, you can use The "One-Word-Curiosity" Text:
Here is a very effective strategy to use a simple text to create some curiosity and get you on the phone with a potential customer. Just text the customer ONE WORD - Their name - with a question mark. So it would look something like this:
Jessica?
Many people will see this, shortly after they received a call from the same number and curiosity will often cause them reply and ask "Who is this?" The you respond with this text:
Ok, great. I wanted to make sure __(referral)__ gave me the right number. My name is _________ and I'm a college student at _________ and I'm working to earn a scholarship. Do you have a quick three minutes for a phone call?