Privacy & Policy

Privacy Policy for PoolHustle

Effective Date: April 1st, 2025

1. Introduction

Reignwells Studio ("we", "our", or "us") developed the PoolHustle mobile game to provide a fun, secure, and fair multiplayer experience. This Privacy Policy explains how we collect, use, and protect your information when you use the app.
By using PoolHustle, you agree to the terms outlined here.

2. Information We Collect

a. Personal Information (via PlayFab & Photon)

• Unique Player ID
  
  

• Display Name or Nickname
  
  

• Country or Region (for matchmaking and leaderboards)
  
  

b. Game Data

• Match history
  
  

• Wins and losses
  
  

• In-game purchases (virtual items only)
  
  

• Chat messages (during Photon-hosted matches)
  
  

3. How We Use Your Information

We use the collected data to:

• Enable matchmaking and multiplayer features
  
  

• Track progress, ranks, and player statistics
  
  

• Prevent cheating or abuse
  
  

• Provide cloud-saving and personalization features
  
  

4. Sharing of Information

We do not sell your data to third parties.
We only share data with the following services, which are necessary for app functionality:

• PlayFab (Microsoft) — for player profiles, cloud saving, and progress sync
  
  

• Photon Engine — for real-time multiplayer communication and matchmaking
  All third-party services operate under their own privacy policies.
  
  

5. Data Retention

We retain your profile and gameplay data for as long as your account remains active or as required by law.
You may request data deletion at any time (see Section 8).

6. Security

We take your privacy seriously. All data transmission is encrypted using secure HTTPS protocols. Game data is validated server-side to prevent spoofing or abuse.

7. Children’s Privacy

PoolHustle is not intended for users under the age of 13. We do not knowingly collect information from minors. If we learn we have collected such data, we will promptly delete it upon request.

8. Your Rights

As a user, you may:

• Request access to the data we store about you
  
  

• Request that your data be deleted
  
  

• Opt out of future updates (may affect app functionality)
  
  

9. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be reflected on this page with a revised effective date.

10. Contact Us

If you have questions or wish to exercise your rights, contact us at:
📧 Email: poolhustle254@gmail.com
🏢 Developer: Reignwells Studio
🎮 Game: PoolHustle

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