HELP CENTER
Everything that you need to know to use our services effectively
Get help for the following topics
Bugs & Errors: Reporting broken links, 404 pages, or contact forms not sending emails.
Performance: Questions about slow loading speeds or mobile responsiveness issues.
Domain & Hosting: Issues with SSL certificates (the "Not Secure" warning) or domain renewal.
Or other
Account Security: Concerns about "Shadowbanning" or login verification issues.
Linking Issues: Trouble connecting the Instagram shop or "Link in Bio" tools.
Programming Errors: The card arrives but doesn’t lead to the correct link or profile.
Device Compatibility: "Why isn't the card reading on my older iPhone/Android?" (Often an antenna placement issue).
Shipping & Damage: Tracking lost orders or reporting cards that arrived scratched or bent.
Design Customization: Inquiries about printing quality, logo placement, or "Can I change the link after the card is printed?"
File Uploads: Trouble uploading high-resolution images or large video files.
Privacy Settings: How to password-protect specific galleries or keep the portfolio hidden from Google search.
Exporting/Sharing: How to download the portfolio as a PDF or share a "Live Link" with employers.
We hope that all your issues will be solved here!