Survey Feedback

In the initial survey, we designed an open-ended question asking people's favourite music service and Why?

The result shows that 59.2% uses Spotify , 29.6% uses Apple Music , 11.1% uses other music services. And we summarizes that there are 9 categories people uses to describe and compare their favourite music steaming services to others. The subcategories are Music library, Subscription fees, Discovery and radio function, Compatibility with other multimedia system, User Interface and User Experience, Social features, Offline mode and storage and Sound quality.

Since the initial survey do not contain enough in-depth questions about the pros and cons of Spotify, we decide to draft and start a new survey. The new one are designed for those who has been using Spotify for at least three months and we want to gather more information about Good and poor features on Spotify based on different personal experience. There are only limited feedbacks we could get, but from the result, we could see Spotify as a leader in the industry, certainly did some fantastic jobs on designing this music streaming platform. At the same time, many of the users also are sharing the same concerns.